Larry H. Miller Genesis Peoria - Service Center

It’s just an oil change. I am still not sure why my brakes squeak all the time?? That would be nice to resolve that. Otherwise Ashleigh is the best and she is an asset to the I am still not sure why my brakes squeak all the time?? That would be nice to resolve that. Otherwise Ashleigh is the best and she is an asset to the company. More

The service was outstanding. I had a blowout on expressway, AAA put spare on, contacted another dealership for new tire but none n stock, no loaner or valet assistance. Called Mi I had a blowout on expressway, AAA put spare on, contacted another dealership for new tire but none n stock, no loaner or valet assistance. Called Miller’s, they had tires and told me to come in. They were busy but squeezed me n without an appointment. Ashleigh greeted me with a smile and provided me with snacks while I waited. She did random checks on me providing status report on vehicle. It was so appreciated as I was still unhinged by the blowout on expressway. Miller’s dealership is my new destination for my Genesis routine/emergency quality service. More

It took over 5 weeks to schedule an oil change. And when they did the work, the car came back with the hood out of alignment. Other than that, the staff was nice and helpful. And when they did the work, the car came back with the hood out of alignment. Other than that, the staff was nice and helpful. More

Had to have a tire replaced Ashley The Genesis Concierge Went above and beyond. Thanks Went above and beyond. Thanks More

Excellent service department. Ashley is excellent and a very busy woman. I highly recommend her when you want to bring your Genesis for servicing. Ashley is excellent and a very busy woman. I highly recommend her when you want to bring your Genesis for servicing. More

Service was great. And Ashley was pleasant. Good experience. Love my gv 80 It’s my third car from Larry Miller And Ashley was pleasant. Good experience. Love my gv 80 It’s my third car from Larry Miller More

Vohn was very informed about the Genesis cars. He was amazing. I love my new Genesis. Thank you! He was amazing. I love my new Genesis. Thank you! More

Concierge service was fantastic—pick up and delivery times as promised and they left me with a GV 80 as a loaner. Ashleigh is awesome!!! times as promised and they left me with a GV 80 as a loaner. Ashleigh is awesome!!! More

I went to my first service appointment and didn’t have a good experience, I don’t see the value in having one dedicated advisor for Genesis owners if delivering great service is not the priority. I went on good experience, I don’t see the value in having one dedicated advisor for Genesis owners if delivering great service is not the priority. I went on a rainy day and after checking in Ashley gave me the keys to a loaner car, I ended up looking for the loaner in the rain all over parking lot because it wasn’t in the spot she sent me to. This could have been avoided if she brought the vehicle to the drop off area where we were or walk me to the car herself, it seems like it’s okay for the customers to get wet but not her. I’ve owned other luxury brands, the vehicle is great but the service has some catching up to do. More

Service department was rude and not helpful at all. Concierge services promised were not provided. Advisor did not provide their name so picking up the car was miserable. Car wash was horrible and had Concierge services promised were not provided. Advisor did not provide their name so picking up the car was miserable. Car wash was horrible and had spots all over the car. More