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Larry H. Miller Genesis Peoria - Service Center

Peoria, AZ

4.8
164 Reviews

164 Reviews of Larry H. Miller Genesis Peoria - Service Center

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May 28, 2022

We worked with Ashleigh and as usual she was cordial. She went out of her way to help us. Ashleigh is a credit to the service department. More

by lenisany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 30, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Rick Trinkl, General Manager

May 31, 2022 -

lenisany responded

There is nothing we need at this time. Thank you.

May 27, 2022

Dennis picked up my car for service and it was so nice! ! Service wonderful thanks More

by Oggdeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 30, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

May 21, 2022

In short my service and overall experience with Larry Miller Collision was amazing! My service rep LUIS was always very attentive, timely and extremely professional. I don’t know how you could take a bad More

by Safecon1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Avalos, Ashleigh Ray
May 23, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. I'll make sure that Luis gets the recognition that he deserves. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

May 18, 2022

Ashley was very courteous and friendly and very professional. The service done on the car was done well. Unfortunately my appointment was for 10:00 a.m. and they didn't actually take my car into th More

by KUFKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 18, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us! I'll make sure that Ashley gets the recognition that she deserves. It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Rick Trinkl, General Manager

May 16, 2022

I hope Genesis will continue to evaluate service levels as a company and give deals full support. If you want to compete with Lexus Mercedes etc you will need to support local dealerships. Larry h. Mille More

by bmattpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Ray
May 17, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for your excellent review! Our dealership is always happy to provide a wonderful service experience. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

May 13, 2022

Excellent and expedient service provided by the service team absolutely professional. The team went above and beyond.! Ashleigh Ray took care of my vehicle while Ana Nadjalin assisted me with keeping my ve More

by C. Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Nadjalin, Ashleigh Ray
May 13, 2022 -

C. Thomas responded

Thanks.

May 11, 2022

LHM picked up my new GV80 and repaired the back seat. There was a slit in the leather when I purchased it a month ago. While the valet service was great, when I purchased the car the GM said they would f More

by BILL.HEWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna -- 5 stars, Austin Tafoya
May 11, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Rick Trinkl, General Manager

May 10, 2022

Routine oil change-all went good- fast service I like the way the drive in assembly check in was More

by Minniev50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 10, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for leaving a great review! We are happy to have provided a quick and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

May 08, 2022

My speaker issue was resolved, after a noise developed, thanks again Ashleigh. See you next time!!! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 09, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else. - Rick Trinkl, General Manager

May 03, 2022

Always great service but communications difficult and inconvenient. I enjoy not having to be concerned about keeping my car serviced More

by dcanady@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 03, 2022 -

dcanady@cox.net responded

email and phone messages untimely and confusingh

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