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Larry H. Miller Genesis Peoria - Service Center

Peoria, AZ

4.8
164 Reviews

164 Reviews of Larry H. Miller Genesis Peoria - Service Center

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November 27, 2022

Josh did a great job of getting my headliner repair complete. He was able to get me in a curtesy vehicle for the time my car was in the shop. More

by jtebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Dec 19, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you so much for taking the time to rate us 5 stars! We truly appreciate your support and are thrilled to hear that you had a positive experience. If there's anything else we can do for you, please don't hesitate to let us know. Your satisfaction is our priority!

November 16, 2022

Our previous experience with any response including professionalism from the service writers was severely lacking. It took two years to get help with my Genesis from the day we purchased it. We decided More

by shelwatson.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 16, 2022 -

Larry H. Miller Genesis Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

November 15, 2022

This was my first time working with Josh, and it was a great experience all around. Excellent service! More

by Loren.Rosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 16, 2022 -

Larry H. Miller Genesis Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

November 14, 2022

Thank you for a great service experience at LHM! I scheduled my Genesis in for service, and was greeted promptly by Josh. He took control of the service, escorted me to the service area, and retur More

by Ms.mdmonroe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 14, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 13, 2022

Amazing I love they deliver a vehicle when they pic your up. Update you every step of the way. So happy with my genisis gv 70. Great company More

by Brenda.Guthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 14, 2022 -

Larry H. Miller Genesis Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

November 10, 2022

Was able to get in next day to see Josh and he was very specific in questions about my concerns. Kept me informed along the way. My vehicle was ready the next day repairs completed and vehicle cleaned. Abo More

by chazenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 11, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 09, 2022

Josh was amazing. My boyfriend had issues in the past with the Genesis service department (the reason he traded in his Genesis) and before Josh I had issues getting in More

by snenany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 11, 2022 -

Larry H. Miller Genesis Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

November 02, 2022

Had the concierge service for my oil change, tire rotation and service inspection. Great service, but drivers front window was dirty when returned. More

by jmiller11468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 04, 2022 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 02, 2022

Josh handled my windshield replacement. He made it quick and easy and had my GV80 ready by end of day and answered all my questions. Great job. Thanks Josh. More

by arenberg2001
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 04, 2022 -

Larry H. Miller Genesis Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

October 29, 2022

Josh did a very nice job resolving my warranty issue and service for my GV80. More

by stubrannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Nov 01, 2022 -

Larry H. Miller Genesis Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

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