Larry H. Miller Genesis Peoria

Jorden & Jeff made our car shopping experience very pleasant. Jorden was knowledgeable, professional, & friendly. Not at all pushy. We had originally planned to go to another Genesis dealership,but pleasant. Jorden was knowledgeable, professional, & friendly. Not at all pushy. We had originally planned to go to another Genesis dealership,but we were so comfortable with Jordan & the car, that we had no need to look any further. More

On time and efficient. That all i can ask. Keep up the good work It was an oil change what can I say about it Thanks good work It was an oil change what can I say about it Thanks More

Marissa was amazing, easy to work with and knew what I wanted! Even though we came in for a palisade after talking with her she knew I was looking for a sports car! She also got us the price we wanted wit wanted! Even though we came in for a palisade after talking with her she knew I was looking for a sports car! She also got us the price we wanted with no high pressure sales! So happy with our Genesis! More

This was my first experience with Larry Miller Genesis and the dealing was exceptional. Loren Rosenburg was my contact at the dealership and he brought the G70 to my home for a test drive and review. We and the dealing was exceptional. Loren Rosenburg was my contact at the dealership and he brought the G70 to my home for a test drive and review. We sat in my driveway and made a deal on the car. Loren then brought the car to my home again for the delivery.and review of the operations of the car. I can only hope my experience with the service department will equal that of Loren. More

At the beginning the selling agent, Julian, was amazing. His customer service was great and he worked with my husband and myself to get an amazing deal in our new car. When we were getting paperwork signed His customer service was great and he worked with my husband and myself to get an amazing deal in our new car. When we were getting paperwork signed off Julian told me their credit card machine was not working. I was paying the car cash, and remaining balance of $9,500 with card. Julian told me I could take a cashiers check the next morning since banks were already closed but in the mean time I would need to sign something that stated I would be back the following day to pay the remainder of the balance ($9,500) I specifically asked if me signing this agreement would result in a credit check and he told me “no.” If his answer would have been yes I would’ve been more than happy to leave and simply return the next day with full balance in a cashiers check and not sign a “contract”. Since he told me it was not a credit check I signed it and I got a report the next day that I had an inquiry on my credit score, totally unnecessary! All Julian told me they would check my SSN and info to verify I was a “real” person and stated it would not be a credit check. That was the first issue. Second issue was when I got home I realized the key they gave me was not cut, since it’s push to start car I never thought of checking the key at the dealer, stupid move on my part. I called Julian to ask if the key could be cut - I never specified if this would be a courtesy since they sold it like that or if I had to pay so I see no reason why I never received a call back from Julian after he told me he’d speak to his manager and call me back. After I tried calling him on multiple times and when I am going to be “transferred” to him the call suddenly gets dropped. Service was initially great but once the sale is confirmed they no longer care. 12/16/2020 Review: after my review I received a message from Julian about going in and getting the key cut. I went in and spoke to Robert Smith, customer relations manager, and he was wonderful, very helpful and friendly. He and Ana, from parts/service, was equally great! Changed from 1 star to 5. More

Ashleigh is an asset to your corporation.....very efficient and knows the Genesis auto. She assisted on a moments notice with a tire issue and resolved; plus coordinated a loaner for a day. Very much efficient and knows the Genesis auto. She assisted on a moments notice with a tire issue and resolved; plus coordinated a loaner for a day. Very much appreciate the service which is why I purchased my 3rd Hyundai Genesis. Dependable service with customer first consideration! More

Mrika is truly a fantastic employee and very caring about her customer. She made my buying experience pleasant. I arrived at the dealership knowing exactly what I wanted right down to the color and that is her customer. She made my buying experience pleasant. I arrived at the dealership knowing exactly what I wanted right down to the color and that is exactly what I got! After several days I had questions about all the wonderful things my Genesis can do and she helped me understand how they work. She volunteered to set aside time for me to come in so we could go into more detail about my great Genesis. As a previous customer I know I made the right choice buying from Larry Miller. More

Matched me to an incredible car I have a great experience purchasing a new Genesis. The sales person was incredibly knowledgable and was able to find the car that matched what I was I have a great experience purchasing a new Genesis. The sales person was incredibly knowledgable and was able to find the car that matched what I was looking for. Then he was able to negotiate a price and payment that matched my budget. and needs. The one downside wa the time I was there at the dealership. it took too long, but in the end it did not negatively impact my decision. or overall experience. More

I am very disappointed that wen I tried to get service I found that I was lied to by the financeabout the service and warrantey we would have on our car by the finance dept,, (Billy and the manager), I wa found that I was lied to by the financeabout the service and warrantey we would have on our car by the finance dept,, (Billy and the manager), I was surprised that they would do this to a 80 year old disabled veteran. More

Customer oriented. Given that I am an auto enthusiast I prefer a dealership where the staff is knowledgeable. The salesperson I delt with, Mrika, knows her product line Given that I am an auto enthusiast I prefer a dealership where the staff is knowledgeable. The salesperson I delt with, Mrika, knows her product line well. In addition she is experienced with the entire process. Two thumbs up !! More