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Larry H. Miller Ford Mesa

Mesa, AZ

4.5
1,141 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,141 reviews

August 08, 2019

New truck purchase Scott Jones did a great job with the purchase of my f550 commercial truck he was very knowledgeable and patient with me though out the whole process More

by Jonathan mccaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Aug 09, 2019 -

Larry H. Miller Ford Mesa responded

Jonathan, thank you for your interest in our dealership. We greatly appreciate your support and business. We are happy to see that Scott provided excellent service. Please be sure to reach out to us if you ever need anything. Have a wonderful day! - Jim Crutcher, General Management

August 07, 2019

Used car purchase I found the folks at Larry Miller to be very helpful with both before purchase and during the purchasing process. Mel got the paper work going, Fran d More

by Ron2652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel, Fran, Austin Farzier
Aug 08, 2019 -

Larry H. Miller Ford Mesa responded

Thank you for coming to see us at the dealership. We truly appreciate your support. Should you need anything else from us in the future, please be sure to let us know. Enjoy your new ride! - Jim Crutcher, General Management

July 21, 2019

amie is hands down the best! I purchased my F1 50 from Amie in May 2018. She was very professional and listened to everything that I needed! she ensured that everything went smoo More

by phoenixsynthetics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Barnes
Jul 22, 2019 -

Larry H. Miller Ford Mesa responded

Thank you for the review! We will be sure to pass along your recommendation of our dealership. Enjoy your new ride! - Jim Crutcher, General Management

July 21, 2019

Convenient knowledgeable and friendly experience. I was looking for a slightly used Vehicle and Amie Barnes Was the ticket she gilded me through the process so find me the exact truck I wanted and be More

by John S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Barnes
Jul 22, 2019 -

Larry H. Miller Ford Mesa responded

Thank you for your recommendation! Enjoy your new truck. Come visit us again soon. - Jim Crutcher, General Management

April 14, 2019

Great service! Kyle, AJ and Greg are top notch! Super friendly, low pressure and truly want to help! Very knowledgeable and willing to let you test drive till you're More

by SRoche475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Greg Okolita, Kyle Leckey
January 28, 2019

Poor service The sales and finance department are second to none. Before I went to Berge I hated salesman, but they changed my opinion. The service department is p More

by D.Yard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Cheesemond, John Hurley, Gibson Nganga
October 13, 2018

Disrespectful Service Department Dropped my car off to have service performed, they took my car for a test drive, going 80 mph on the freeway and accelerating with full throttle. Show More

by PhxSuns1Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Duenkel
September 19, 2018

Beware of this dealership If you purchase a automotive parts from this dealership don’t this dealership has a double standard for warranty. Repair shop ok no problems retail so More

by Magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Lemen
June 30, 2018

Pleasant, Professional,Respectfull I have dealt with Berge three times. They treat their customers with respect and integrity. The last time I dealt with Cody Garbis. I predict my futur More

by jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garbis
Jul 01, 2018 -

Larry H. Miller Ford Mesa responded

Jim, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

June 20, 2018

Lemon Lot I was assured Berge Ford does a 125 point inspection. That said, I have had to put over $5000 in maintanence on the auto I purchased as is, no warran More

by mauiboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Garbis
Jun 20, 2018 -

Larry H. Miller Ford Mesa responded

Thank-you for sharing your feedback about your experience. We do take your feedback seriously. After reviewing your file we found that you signed the warranty, gap and 'As Is' Disclosure documents. The 127 point inspection is part of the process that our Certified Pre-Owned Vehicles go through. Our 'As Is' vehicles are just that, 'As Is'. That is why we have each customer sign that disclosure so that we are letting you know before you drive it off the lot that it has no warranty, implied or otherwise. It goes on to explain that we recommend that you have it inspected by your mechanic before you purchase it. If you bought an extended warranty then that warranty will cover what is stipulated in the warranty. We are sincerely sorry that you were disappointed with your purchase. We hope that you can now understand that is why we have the 'As Is' Disclosure signed by both the customer and Manager. If you would like to have further remedy on this, please call our General Sales Manager, Steve Countryman at 480.497.7515.

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