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Larry H. Miller Ford Mesa

Mesa, AZ

4.5
1,007 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,007 reviews

December 18, 2017

A true pleasure I recently bought two 2017 super duty platinum's. Both trucks are amazing, but more importantly they were the easiest vehicle purchases i have ever ma More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Countryman, Joey Zaffino
December 17, 2017

2018 F150 Purchase Purchased a 2018 F150 Lariat. Great experience as always. I’ve been buying briskness and personal vehicles from Berge Ford since 1987 and they are alw More

by Rickfromaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thilges
November 29, 2017

Bad Experiance They do not deserve 1 star for buying a new car. I was approved for a base model Focus. The grey models are hard to find. The one they found for me I More

by JeffM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Nov 30, 2017 -

Larry H. Miller Ford Mesa responded

Thank-you for taking the time to share your experience with us. Your feedback is important to us. Gary has been working with you since September to get you into the car you wanted. Gary worked hard to overcome your credit challenges and get you approved to buy the Focus you were interested in. Because of those credit obstacles, the bank required several stipulations to be met. These were discussed with you by both, Gary and Richard before you came in to do the paperwork. At that time, they explained that in order to meet the bank requirements, you had to have a guaranteed check in your name. Instead, you presented a bank draft in the name of your brother, with a 21-day hold request. You did not have the down payment, as stipulated by the bank, so we could not hold the car. By the time you were prepared to have the down payment, the car was sold; as we do not hold cars. Gary did a statewide search and there is not a gray Focus available. We apologize that the experience did not garner the results you were hoping for. Gary did reach out to you with a white Focus, as an alternative, but you refused his offer. Had he been able to find a gray one available here in Arizona, he would have gladly have gotten it for you. If you would like to discuss this further, please reach out Steve Countryman at 480.497.7515.

November 06, 2017

Great Fleet Department Sales Rep Another great sales experience a Berge Ford Fleet Sales. My Sales Rep put forth extra effort to make sure the after-market work was complete prior to More

by Big Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Voelkel
November 06, 2017

Routine service Routine oil change completed in good time, vehicle was checked all over and it turned out to be a free service as it was my birthday. More

by David Millham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Zaffino
November 01, 2017

Great Service Department experience! Just want to send kudos to Nicolette Dunn in your service Department. Since moving here a year ago I was soooo fortunate to deal with Nicolette when More

by johnpetri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette Dunn
November 01, 2017

SCHEDULED SERVICE FOR 2015 FORD ESCAPE EVEN THOUGH THEY APPEARED TO BE VERY BUSY, MY SERVICE ADVISOR WAS VERY PROMPT, SERVICE WAS COMPLETED WITHIN TIME ESTIMATED AND ADVISOR EVEN HELPED ME More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERGIO DIAZ
November 01, 2017

Great Service Center and Advisor I have been a customer of Berge Ford for 14 yrs and David Harney has been my advisor for most of that time period. He has always looked out for my be More

by emilcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz, Dave Harney
October 31, 2017

Quality: Clear, Concise, Complete Joey provides good direction, advice, and quality outcomes. I bring my car in for service as needed and I am always treated as VIP. I appreciate the c More

by tundraty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Zaffino
October 28, 2017

Great Service I trust my F150 and Shelby GT 500 to the great service at Berge Ford. The service team have always taken good care of my vehicles and Sergio Diaz and More

by Scot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz and Dave Harney
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