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Larry H. Miller Ford Mesa
Mesa, AZ
1,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,226 reviews
January 15, 2024
Katlyn my service advisor was awesome. She was very professional and kind. I felt as though she had my best interest in mind. She kept me up to date regarding the repairs and service on my She was very professional and kind. I felt as though she had my best interest in mind. She kept me up to date regarding the repairs and service on my F250. Thank you Katlyn. Doug Eaves More
by Douger
Employees Worked With
Katlynn Artz
January 13, 2024
I recently had another bad experience with this dealership’s service center‼️‼️☹️ The advisor, Justin Frier, has an unpleasant attitude, and poor customer service skills. During several visits I’ dealership’s service center‼️‼️☹️ The advisor, Justin Frier, has an unpleasant attitude, and poor customer service skills. During several visits I’ve had to wait for hours to find out the recommendations & status of my car; probably intentional each occurrence. The advisor told me “it’s ok to keep driving the car with the engine light on and he would call me when a loaner car was available so I could bring my car back in for the mechanic to complete the repairs that I had originally bought the car in for”. He also stated that the mechanic only addressed one of the codes for my engine and not the other one. Days are passing and I have “NOT(‼️)” received a call as promised, or an email &/or text message regarding being assigned a loaner car or when I can bring my car back in to have the engine issues I originally brought my vehicle in for addressed and repaired. “I AM THOROUGHLY DISSATISFIED AND DISAPPOINTED WITH THE SERVICE I’M RECEIVING AT THE ‘Larry H. Miller Ford’ MESA, AZ LOCATION”‼️‼️☹️ B. T. Moreno More
by Harmonious.888
Employees Worked With
Justin Frier
January 10, 2024
The service department was excellent. Fast and affordable service. Our rep Abby was pretty amazing. I took advantage of the free shuttle service. Fast and affordable service. Our rep Abby was pretty amazing. I took advantage of the free shuttle service. More
by xx
Employees Worked With
Abby
January 10, 2024
Excellent service. Kept me informed at all times about my service. Finished it on time. Pick up & delivery at no charge. Would highly recommend to anyone, even non Ford Kept me informed at all times about my service. Finished it on time. Pick up & delivery at no charge. Would highly recommend to anyone, even non Ford owners More
by Tracey
Employees Worked With
I was never in the store
January 07, 2024
Mel Lewis was my service agent and he was very helpful! He got the parts there the next day and the car was done later that day. He did a great job and was easy to work with throughout. He’s been our servi He got the parts there the next day and the car was done later that day. He did a great job and was easy to work with throughout. He’s been our service advisor before and that’s why I keep coming back to Larry H Miller Ford More
by Davis Bowman
Employees Worked With
Mel Lewis
