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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
Vehicles
4.6
1,227 Reviews
Call Dealership (480) 530-9500

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,227 reviews

January 24, 2024

Friendly staff and excellent service team that are always upfront on recommended services and budget constraints More

by Adriennetarpley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valencia Villa
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January 24, 2024

The best Ford dealership that is in the valley. Unbelievably nice and prompt service. We love their concierge service which makes our life so much easier. Our next vehicle will also be a Ford and w More

by rlgans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sampley
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January 24, 2024

Service department didn’t keep us updated on our vehicle. I had to follow up More

by Djmc110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Pacheco
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Feb 01, 2024 -

Larry H. Miller Ford Mesa responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Anthony Judge (AJ), General Manager, (480) 530-9500

January 23, 2024

My service writer Abby is awesome the work took a little longer than expected however it was completed as expected and at a fair price More

by azready2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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January 23, 2024

the pick up and deliver my car back to me service is phenomenal! the driver, Larry Miller staff are professional communicable and knowledgeable. LHM Mesa kept me in the loop throughout the process. Gr More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Baron
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January 23, 2024

Great customer service. Brett does a great job listening and helping with any issues - well done More

by Tdecker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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January 23, 2024

Joshua at Larry H Miller was very friendly and accommodating, their service on our vehicle was quicker than stated! Great job boys! More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fritz
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January 22, 2024

I was ompressed with Brett Staples in service but not Derek Ironside the service manager More

by Bgundy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sampley
Report | Print
Feb 02, 2024 -

Larry H. Miller Ford Mesa responded

Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to speaking with you. - Anthony Judge, General Manager, (480) 530-9500

January 22, 2024

Great service with a smile! Easy to make an appointment and took care of me completely! More

by p_oleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Lewis Jr. /. Five Stars
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January 22, 2024

Excellant service and timely repair. However, advertisement on poster on your door regarding free wiper blades (the works) was not honored when asked nor did the service adviser know any More

by Eclarky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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