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Larry H. Miller Ford Mesa
Mesa, AZ
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,139 reviews
December 09, 2023
Polite. , Accomplished everything, Finished in a timely manner. Would recommend them for service. Will be taking my car back to them for future services , Accomplished everything, Finished in a timely manner. Would recommend them for service. Will be taking my car back to them for future services More
by Bt197
Employees Worked With
Suzie
December 09, 2023
We were left hanging not getting updates on our car in time to pickup! Mel was great the first 2 days with updates but as soon as he called in sick the person responsible was lousy at updates, meaning no time to pickup! Mel was great the first 2 days with updates but as soon as he called in sick the person responsible was lousy at updates, meaning no updates! She was very cold and un informative regarding picking up car! As if she was face of LHM I would never do business with you guys again, I would hope she’s not More
by Smartbldr
Employees Worked With
Mel
December 08, 2023
Michelle was so helpful and very knowledgeable about my vehicle. She made me feel comfortable and not pressured at all. She’s a keeper!!! Thank you vehicle. She made me feel comfortable and not pressured at all. She’s a keeper!!! Thank you More
by ram
Employees Worked With
Michelle Baldenegro, Fernando Pacheco
December 06, 2023
The service department at LHM is outstanding. They are prompt, technical experts at their jobs. Same day service is the norm and the inspection and progress updates provided by text are so helpfu They are prompt, technical experts at their jobs. Same day service is the norm and the inspection and progress updates provided by text are so helpful in determining what to focus on now and what to prepare for down the road. The online payment link provided in the text makes pick up a breeze. We have been long time customers of this dealership because of their fairness and professionalism. Mike b More
by mikb58
Employees Worked With
Joey Zaffino, Paul Baron
December 06, 2023
Had my oil change done yesterday I left the dealership when I noticed a burning oil smell I stopped found my oil fill cap laying on top of the radiator I put it back on got home called the dealership the when I noticed a burning oil smell I stopped found my oil fill cap laying on top of the radiator I put it back on got home called the dealership the young lady apologized and said she would send the advisor an email still no call back I cleaned up the oil spray but how do they know I didn’t run out of oil That’s what I don’t call going service More
by Wrichb
Employees Worked With
Paul Baron
December 06, 2023
Came in today for The Works, oil & filter, tire rotation and engine air filter. Tires were not inflated to 36psi as indicated on the repair ticket. Minor item because I’ll just have set the air pressure mys and engine air filter. Tires were not inflated to 36psi as indicated on the repair ticket. Minor item because I’ll just have set the air pressure myself but is the 2nd Ford dealership service department that failed to add air but instead filled in the service ticket as if the tire pressure was set. More
by p57506
Employees Worked With
Valencia
