
Larry H. Miller Ford Mesa
Mesa, AZ
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I came in for an oil change & a recall & Suzie was very friendly & helpful. Not only will I be returning for my future needs, but I will be requesting Suzie! friendly & helpful. Not only will I be returning for my future needs, but I will be requesting Suzie! More
I deal with Paul Barron and he is very informative and courteous. He always explains everything to me. I’ve always had a good experience at the Quick Lube. courteous. He always explains everything to me. I’ve always had a good experience at the Quick Lube. More
Don’t care for the quick lube facility as they always push extras If they would have viewed the filters they would have know they were not needed push extras If they would have viewed the filters they would have know they were not needed More
Great customer service. The service representative was nice, friendly and understand my concerns she was prompt at getting my truck service. The service representative was nice, friendly and understand my concerns she was prompt at getting my truck service. More
Good service from those that did the work, poor communication from those I was directed to for answers when I asked when my car would be ready-no answer, my clock wasn’t reset as requested. Someone communication from those I was directed to for answers when I asked when my car would be ready-no answer, my clock wasn’t reset as requested. Someone in the booth did so after requesting again. I wasn’t given the inspection report until I asked for it, and then learned I had an oil leak, more questions weren’t readily received until I kept asking then a video was found which was within satisfactory explanation. I came in a 3:00 which was scheduled when I called. I left at 5:40pm after another booth person reminded us “we close in 14min. Thanks for the coupon that was applied. More
Very professional and helpful. Took the time to go over options and explain each one. Made sure you could select what you want, did not push to buy extra items in the package. Took the time to go over options and explain each one. Made sure you could select what you want, did not push to buy extra items in the package. More