Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Ford Mesa
Mesa, AZ
1,377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,377 reviews
February 05, 2025
This is the only place I have service my vehicles. I have had a great relationship with staff and hope with the changes they will continue to be service and relationship oriented. I like the detaile I have had a great relationship with staff and hope with the changes they will continue to be service and relationship oriented. I like the detailed work they have provided and providing photos or current situation to aid in my decision making on service needed to allow me to budget and plan. More
by Dumpig69
Employees Worked With
Eric Fuzy
February 05, 2025
My car was in the shop for 3 weeks tonreplace the turbo boost and i was paying Lyft to get to and from work every day ($120.00 each day). Only after 2 weeks was I given a loaner. My rep didn’t keep in touc boost and i was paying Lyft to get to and from work every day ($120.00 each day). Only after 2 weeks was I given a loaner. My rep didn’t keep in touch with me, I always had to call him. When I picked up my car they didn’t clean if after the rain storm we had. i paid $3K for this job and I’m overall disappointed. More
by Mesamom
Employees Worked With
Josh
February 05, 2025
They didn't follow my instructions and made me wait due to manager meeting. Had an appointment and it still took an hour and a half and then I had to look for my service person who was in a meeting. Make t to manager meeting. Had an appointment and it still took an hour and a half and then I had to look for my service person who was in a meeting. Make the customer wait. This was a sime oil change More
by saf1butterfly
Employees Worked With
Chris
February 02, 2025
Disappointment from the start. Waited 30 minutes past my appt time to be helped. Waited another 60 minutes to be given a price for one item I needed. They originally quoted me 2 h Waited 30 minutes past my appt time to be helped. Waited another 60 minutes to be given a price for one item I needed. They originally quoted me 2 hrs. Now it would be another 2-4 hrs to complete the work after being there waiting almost two hrs. Eric my service person was completely unhelpful. Then Seth the service mgr got involved and offered to have the necessary service done by mobile service. I got one follow up call with the promise of a scheduling call the next day which never happened. More
by nanleventhal
Employees Worked With
Eric, Seth
