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Larry H. Miller Ford Mesa
Mesa, AZ
1,491 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,491 reviews
May 11, 2024
Outstanding customer service from the Larry Miller Ford team. Whole experience was fantastic. Susie was great to work with. Very communicative team. Whole experience was fantastic. Susie was great to work with. Very communicative More
by Foodiephoenix
Employees Worked With
-Suzie Famoso LHM Ford Mesa
May 11, 2024
This team has gotten much better over the last year or so… Better communications and quicker notifications of status of work on the vehicle. Annabelle is awesome! so… Better communications and quicker notifications of status of work on the vehicle. Annabelle is awesome! More
by Scamper
Employees Worked With
Dominic, Annabelle
May 10, 2024
I scheduled a service appointment for 7am. I arrived at 6:50 and waiting for the doors to open. I checked in and gave my keys to the service advisor, and walked next door to have breakfast as I arrived at 6:50 and waiting for the doors to open. I checked in and gave my keys to the service advisor, and walked next door to have breakfast as he told me it would be an hour to an hour and a half for the service. Not a problem. I came back at 7:50 and my truck was still sitting in the parking lot, it had not even been pulled into the bay. Why in the world would I have a 7am appointment and 50 minutes into the appointment my vehicle still has not been put on the rack. I then asked for my keys back and proceeded to leave. At no point did the service advisor give me an update, tell me that I was next, or offer to reschedule my appointment. I will NO LONGER be doing business with Larry H Miller in any capacity. This was not the first time I have had a terrible experience with the company, but it was the last and final straw. Please, do better. More
by Justen Ollendick
Employees Worked With
Quick Lane in Mesa
May 10, 2024
Even though there was a delay in getting parts delivered, the service department did everything they could to get my repair done. Hey handled the situation very well. the service department did everything they could to get my repair done. Hey handled the situation very well. More
by Jamesmannos
Employees Worked With
Seth England, Fernando Pacheco
May 10, 2024
The young lady answered questions quickly & honestly very happy with service performed I retired from my auto repair shop in southern Ca It’s hard to watch my truck being serviced & not me doing happy with service performed I retired from my auto repair shop in southern Ca It’s hard to watch my truck being serviced & not me doing More
by djspeyer99
Employees Worked With
Annabelle Eisenha, Rod Mills, Marti Turley
May 10, 2024
The crew had a very difficult repair on my 2021 ford ranger. But the critical thinking of the crew and the staff made the repairs possible and affordable. And Valencia did an amazing job. She really d ranger. But the critical thinking of the crew and the staff made the repairs possible and affordable. And Valencia did an amazing job. She really did make a difficult situation with my truck manageable and better. Thank you so much More
by Carson
Employees Worked With
Valencia
May 10, 2024
The service department is excellent. I was very disappointed with the sales department. The was deceived in more ways than one with my last purchase I was very disappointed with the sales department. The was deceived in more ways than one with my last purchase More
by Poetrynmochn
Employees Worked With
Justin Frier
May 09, 2024
Great dealer. Sold me a vehicle with some issues but have worked with me to make sure it gets fixed. Loaned me a 2024 bronco sport while my truck was being repaire Sold me a vehicle with some issues but have worked with me to make sure it gets fixed. Loaned me a 2024 bronco sport while my truck was being repaired. I put almost 2500 miles on it and it was totally free. More
by Bgrosland
Employees Worked With
Suzie, Justin Frier
