Larry H. Miller Ford Mesa

This Is To Be Expected! The experiences one has with a company, any company, depend upon the leadership of that company. When a company encourages its employees to do their b The experiences one has with a company, any company, depend upon the leadership of that company. When a company encourages its employees to do their best, that the customer comes first and that everyone in the origanization has value the company is successful. Berge Ford is such a company. More

Great Service Fernando Pacheco is a very good service advisor. Enjoy working with him. He is always willing to give me prompt service and keeps me informed with w Fernando Pacheco is a very good service advisor. Enjoy working with him. He is always willing to give me prompt service and keeps me informed with what is going on with my car. More

Professional, friendly and efficient We purchased a 2017 Ford Escape, a great vehicle! We also garnered new friends who cared about us and meeting our needs more than selling another veh We purchased a 2017 Ford Escape, a great vehicle! We also garnered new friends who cared about us and meeting our needs more than selling another vehicle. At every turn we were received like royalty. We were given lunch, introduced to other staff members who were there to help as needed and had every question answered to our satisfaction. The experience was more like a family visit than a sales negotiation. We were delighted with the entire experience. More

Not A Happy Camper Took my truck in for a air conditioner blend door quoted around $600. Left the truck for repair on a Thursday, rented a car because it was to only ta Took my truck in for a air conditioner blend door quoted around $600. Left the truck for repair on a Thursday, rented a car because it was to only take a couple days. They called and said the part was out of state and was being sent. Well it took 8 days because they didn't over night it. Then the cost went to $1600 and $300 for car rental. Labor was more than the part! They got the part in on the following Friday at 2:00 pm and the truck was ready at 4:30 pm. $900 is a lot for 2 1/2 hrs. work. Never again. More

Excellent service Brought my Ford Flex in for service two weeks ago for new tires and a oil change so was surprised when the engine light went on in my Ford Flex this w Brought my Ford Flex in for service two weeks ago for new tires and a oil change so was surprised when the engine light went on in my Ford Flex this week. Service advisor Nicolette Dunn went the extra mile in getting my car in immediately, advised me on the extended warranty on my vehicle and helped in calming my two year old grandson who was ready for his nap after a few hours at the dealership. Thank you Nicolette!!! More

Sales and rude He had such an attitude. Was ready to buy and pay in full. Unwilling to work with me. Im from the east cost and I know loud people and this was a pers He had such an attitude. Was ready to buy and pay in full. Unwilling to work with me. Im from the east cost and I know loud people and this was a person not willing to work with a customer. Took my business to Peoria Ford due to the unprofessional sales of Craig Ginsberb. Will not be returning ever to Berge Ford More

Best service experience in a long time. Polite, accurate, customer friendly. Work completed in excellent time! Excellent continued customer interaction. I was impressed with staff all thr Polite, accurate, customer friendly. Work completed in excellent time! Excellent continued customer interaction. I was impressed with staff all through the process. Would highly recommend! More