
Larry H. Miller Ford Mesa
Mesa, AZ
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I had a great experience finding a new vehicle - and it was all thanks to Omar, who navigated calmly through the CDK cyberattacks and found me a better car than I could have dreamed of! was all thanks to Omar, who navigated calmly through the CDK cyberattacks and found me a better car than I could have dreamed of! More
It’s been a nightmare for me since December 2023 when I first purchased my car just non stop drop offs at the service department and a few drops offs at the collision center , at first the management was v first purchased my car just non stop drop offs at the service department and a few drops offs at the collision center , at first the management was very courteous but once my bank payed off the car and everyone got there commission they could care less then to make matter worse the “Managers” make it seem like your asking for handouts but in the managers on words “Ford pays us big buck to do repairs” thanks to “ Consumers” like myself is how businesses stay at float the only thing I ever ask for was for my car to be fixed, you how much of a hassle it is every morning pushing in panels that are sticking out and on top having to worry about the car malfunction while going 65pmh + but according to them the car is fine but at the same time they say they can’t really tell since it’s a newer a car they go off by what the car scanner says More
The customer service was excellent. Very quick in completing the service of my vehicle. That’s why I have been coming to Larry Miller for car service. They are excellent and pricing i Very quick in completing the service of my vehicle. That’s why I have been coming to Larry Miller for car service. They are excellent and pricing is great. More
My CSR Mel was very courteous & helpful throughout this repair process. He always communicated promptly and let me know what was happening and how far along the process was. Mel made me feel as though I wa repair process. He always communicated promptly and let me know what was happening and how far along the process was. Mel made me feel as though I was his only customer. Thank you! More
Great environment! Fernando is a great service advisor, he lets you know what you need. If it’s not needed he doesn’t bother telling you. Fernando is a great service advisor, he lets you know what you need. If it’s not needed he doesn’t bother telling you. More
My 2023 Ford Bronco had a recal. The scheduling was easy. When I brought the vehicle in, I was expected, work was done in a timely manner, vehicle cleaned & returned to me in good sh The scheduling was easy. When I brought the vehicle in, I was expected, work was done in a timely manner, vehicle cleaned & returned to me in good shape. Thank you, Fernando Pacheco. My Bronco is very special to me & I really appreciate the care in keeping it running & beautiful!!!! More