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Larry H. Miller Ford Mesa
Mesa, AZ
1,407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,407 reviews
September 30, 2024
Service performed as preventive measure, replace all belts and hoses and flush radiator. Cost $2000. +. Now my air is not as cold as it was prior to service. Coincident I’m not sure, but did they sabota belts and hoses and flush radiator. Cost $2000. +. Now my air is not as cold as it was prior to service. Coincident I’m not sure, but did they sabotage my truck as to get more service work. Not going to this dealer again. More
by tandrwheels
Employees Worked With
Katlynn Artz
September 28, 2024
My work was done at minimal cost delivered on time if not early. The dealership is undergoing a lot of updating, but that did not impair their ability to deliver a quality product. early. The dealership is undergoing a lot of updating, but that did not impair their ability to deliver a quality product. More
by Cfflint
Employees Worked With
Jim Cortina, Derek Ironside, Paul Baron
September 28, 2024
I prefer talking with a person to schedule service. Now required to schedule online or thru app. I specifically requested full synthetic oil for my diesel. Abby had it listed on the order but they us Now required to schedule online or thru app. I specifically requested full synthetic oil for my diesel. Abby had it listed on the order but they used synthetic blend instead. Cheaper but not what I asked for. I called & texted to have them reply, crickets! More
by Ganderson
Employees Worked With
Abby, Katlynn Artz
September 28, 2024
Suzie was very good. I always come to her. Brought my car in for battery & check light switch & they found other things wrong. I am so glad that Suzie keeps me up to d I always come to her. Brought my car in for battery & check light switch & they found other things wrong. I am so glad that Suzie keeps me up to date. More
by Fatcat2464
Employees Worked With
Suzie F
September 25, 2024
The service rep l had was courteous, friendly, knowledgeable, accommodating and always kept me updated. Technicians wouldn’t give up till the problem was solved. Happy with my experience. knowledgeable, accommodating and always kept me updated. Technicians wouldn’t give up till the problem was solved. Happy with my experience. More
by mike.griffith
Employees Worked With
Katlynn Artz
September 25, 2024
First and last time. They dropped the ball as usual for a dealership. Brand new truck with 2300 miles and no damage. Go in for oil change and leave with a deep scratch on They dropped the ball as usual for a dealership. Brand new truck with 2300 miles and no damage. Go in for oil change and leave with a deep scratch on passenger fender caused by lazy Technician not covering it. Of course did not see it till I got home. So no recourse on my side. Also checked oil level next day as invoice stated only 6 qts of oil added. 7.75 required for the 5.0. Oil level was slightly over filled! Tech Espinoza seems to need some refresher training. Also invoice stated my model as an F-150 Hybrid. Wow did not realize 5.0 XL work truck was a hybrid. I am a retired automotive tech of 28 years. Never once did I not cover fenders when working on a customers vehicle. Today with the elevated prices of vehicles, they should be more aware of not giving a crap! More
by Paul
Employees Worked With
Espinoza
