
Larry H. Miller Ford Mesa
Mesa, AZ
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I had taken in my car at least 4 times. Last visit for AC/fix my alignment/xx oil for any leakage. Hayden was disbelief in what I was explaining to him about my alignment, saying that it co Last visit for AC/fix my alignment/xx oil for any leakage. Hayden was disbelief in what I was explaining to him about my alignment, saying that it could of that I went over the pot hole causing the alignment off. I said to him that last visit before him w/the AC ,I had came in for Transmission the third time and when I went in my alignment was straight from the first time I had taking in for transmission from both 5 no question ask it was (veered off to the right)done. The third time it veered off to the left . While waiting on my end to take care of my warranty they did not even fix the alignment but xx the oil panel. Instead I should inconvenience to come back for my alignment. They had my car the entire day , did not pick it up until next morning. I had to explained to Hayden the circumstances and it was like I was trying to get a free bee .Not on top of that , I just recently found that my registration was missing out the glove box. which all my car stuff like warranty, insurance and registration is in. Every time, I bring my car in they tell me I'll get the warranty out of your car. When I offer to handed to them. This is what happens , I had called and talk to them , no phones calls, I have to go and pay for another registration which I feel they should pay for it for careless of handling my vehicle. This is worse service I have had in AZ. More
I bought several vehicles through this dealership over the years. I have had instances where the service department were not up to what I would call top shelf standards. Our most recent experience with Ha the years. I have had instances where the service department were not up to what I would call top shelf standards. Our most recent experience with Hayden was outstanding. He took the time to communicate with me followed up after service. I was very impressed. Old school customer service. More
They guys at the desk are always super friendly. They explain the report and the needed repairs and cost associated. Most importantly they speak in terms anyone can understand. They don’t talk over They explain the report and the needed repairs and cost associated. Most importantly they speak in terms anyone can understand. They don’t talk over your head or at you, they speak with you. More
Duncan took care of all my issues that came up after my purchase. I will deffenetly be coming back for all my future vehicle purchases. I will also recommend Larry H Miller Ford in Mesa to all my friends a purchase. I will deffenetly be coming back for all my future vehicle purchases. I will also recommend Larry H Miller Ford in Mesa to all my friends and family members. Thank you David and Duncan More
My Quick Lane Service Experience was definitely a 5 STAR EXPERIENCE! My Ford Service Advisor is very much experienced in his field, and he is a Valuable Asset to this Service Team. His Knowledge, made my ex EXPERIENCE! My Ford Service Advisor is very much experienced in his field, and he is a Valuable Asset to this Service Team. His Knowledge, made my experience so much better. I knew I was being well taken care of, my Ford Vehicle was in Great hands. He & his Team took care of all my questions and all concerns I had. Im definitely a Continued Customer! "Thank you, Ford Service Advisor Derrick Ironside! More