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Larry H. Miller Ford Mesa
Mesa, AZ
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,378 reviews
February 24, 2025
Tevin was a great salesman, allowed negotiation over the phone, and made the process painless. However, the sales manager tried to sneak in additional fees after he had signed a deal on paper. Classic steal phone, and made the process painless. However, the sales manager tried to sneak in additional fees after he had signed a deal on paper. Classic stealership techniques I guess More
by ashcroftwesley
Employees Worked With
Tevin Moore
February 22, 2025
Katlynn was great to deal with. She told me what to expect and then emailed me the invoice to review when completed. My vehicle was out front waiting when I arrived to pick it up. She told me what to expect and then emailed me the invoice to review when completed. My vehicle was out front waiting when I arrived to pick it up. More
by jeff.d.andrews
Employees Worked With
Katlynn Artz
February 22, 2025
I went in for a routine service on a 10-year-old Ford Escape (oil change, etc.). This was performed in a reasonable amount of time and at a reasonable cost. The service advisor was very personable, and Escape (oil change, etc.). This was performed in a reasonable amount of time and at a reasonable cost. The service advisor was very personable, and there was no pushy upsell. More
by todd_y
Employees Worked With
Christopher Velazquez
February 21, 2025
I bought my truck back in November, they were great from start to finish. Had an accident after Christmas, they repaired it like new. This time was a warranty fix. This group was on top of it. start to finish. Had an accident after Christmas, they repaired it like new. This time was a warranty fix. This group was on top of it. More
by Lateef
Employees Worked With
Katlynn Artz
February 19, 2025
Have used this quick lane for a few years now and I’ve always had pretty good service. Had an appointment and the car got in and out in a decent time and I’ve never really had any issues. always had pretty good service. Had an appointment and the car got in and out in a decent time and I’ve never really had any issues. More
by cklipetzky
Employees Worked With
Paul Baron
February 19, 2025
The young buck who helped me out was great—five stars! Very knowledgeable, outgoing, and knows how to treat customers. He’ll make a great manager one day. Now, onto the issue. Whoever worked on my truc Very knowledgeable, outgoing, and knows how to treat customers. He’ll make a great manager one day. Now, onto the issue. Whoever worked on my truck really got to me. They rotated my tires, but it seems they didn’t check the PSI. When rotating tires, the PSI needs to be adjusted—mine were at 80 PSI in the back and 60 in the front, meaning the front ones should have been deflated after the rotation. That wasn’t done. The worst part? My hubcaps weren’t put on correctly. I have photos to prove it. If I hadn’t stopped and checked, you guys would be replacing caps on my F-350. That made me feel pretty uneasy driving two hours home. I’m not from Phoenix, but this experience makes me wonder—if these simple tasks weren’t done right, how well was my diesel oil change and filter service handled? Were all the bolts on my tires tightened properly? And before discounts, the total was $511. Totally unacceptable. Thanks to the young Man who helped me took care of the coupons for me and some inconvenience Credit. Because I dropped off my truck at 4:30 and I didn’t get it until you guys closed the dealership More
by Abraham.melgoza25
Employees Worked With
Forgot his name
