
Larry H. Miller Ford Mesa
Mesa, AZ
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Sales Rep, Michelle Baldenegro was great to work with. She was knowledgeable, professional and patient. She was knowledgeable, professional and patient. More
I want to recognize Paul at LHM Ford Quicklane for outstanding service. I called to schedule an appointment at LHM Quicklane but the receptionist mistakenly scheduled me for the LHM Dealer instead. I outstanding service. I called to schedule an appointment at LHM Quicklane but the receptionist mistakenly scheduled me for the LHM Dealer instead. I even confirmed with her that it was the quicklane on Southern in Mesa but she messed up anyway. When I arrived at the quicklane, Paul was able to take care of my service quickly even though I did not have an appointment! I am very grateful for his outstanding customer service!! Steve Cosentino More
Jim Cortina has been my service advisor for many years. He always gives me the straight truth and I appreciate that. I will continue to go to Larry Miller Ford as long he is there. Thanks Jim years. He always gives me the straight truth and I appreciate that. I will continue to go to Larry Miller Ford as long he is there. Thanks Jim More
Generally love the dealership for service. Been going there for years. Went in for an oil change. And needed a trans service. Was not specifically quoted on the price but needed to be done. Been going there for years. Went in for an oil change. And needed a trans service. Was not specifically quoted on the price but needed to be done. Both services completed but came back with recommendations. Opted to perform the alignment that was recommended. Truck had 100k miles so figured it would be a good idea to. After looking at the estimate on the website both services were estimated at ~500. 275 for the trans service, and 150 for the alignment. (I had a prepaid oil change). Was shocked when i picked up the truck to have a bill that was 50% higher. When explained, the service writer said that it initial didn't include parts. Additionally, the initial readings for the alignment showed that the alignment was within specifications so no adjustments were necessary. Thus my complaint is the web quotes for the bill and the upcharging on services that are not necessarily needed More
Sales team (Adam and Mario) were great to work with, and honored all items discussed in our sale. We appreciate knowing that our purchase came with integrity. honored all items discussed in our sale. We appreciate knowing that our purchase came with integrity. More