
Larry H. Miller Ford Mesa
Mesa, AZ
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My car was in the shop for 3 weeks tonreplace the turbo boost and i was paying Lyft to get to and from work every day ($120.00 each day). Only after 2 weeks was I given a loaner. My rep didn’t keep in touc boost and i was paying Lyft to get to and from work every day ($120.00 each day). Only after 2 weeks was I given a loaner. My rep didn’t keep in touch with me, I always had to call him. When I picked up my car they didn’t clean if after the rain storm we had. i paid $3K for this job and I’m overall disappointed. More
They didn't follow my instructions and made me wait due to manager meeting. Had an appointment and it still took an hour and a half and then I had to look for my service person who was in a meeting. Make t to manager meeting. Had an appointment and it still took an hour and a half and then I had to look for my service person who was in a meeting. Make the customer wait. This was a sime oil change More
Chris provided excellent service, great assistance, and fantastic communication. My vehicle was promptly serviced, and they were kind about accommodating me when I had to drop my car off early. fantastic communication. My vehicle was promptly serviced, and they were kind about accommodating me when I had to drop my car off early. More
This is the only place I have service my vehicles. I have had a great relationship with staff and hope with the changes they will continue to be service and relationship oriented. I like the detaile I have had a great relationship with staff and hope with the changes they will continue to be service and relationship oriented. I like the detailed work they have provided and providing photos or current situation to aid in my decision making on service needed to allow me to budget and plan. More