Larry H. Miller Ford Mesa

More than I expect I want to express my appreciation to Ron Mills, Tim Drake, Jim Crutcher and Tom Duerkel, for their EXCELLENT SERVICE, not just for taking care of my I want to express my appreciation to Ron Mills, Tim Drake, Jim Crutcher and Tom Duerkel, for their EXCELLENT SERVICE, not just for taking care of my request, also for following it up. Very happy with Berge Ford One more time. THANK YOU VERY MUCH Carmen M Gonzalez More

Love my new wheels! Went in and was looking for a bigger vehicle! Everyone was super helpful and friendly. And went home with a new Ford Explorer!! LOVE IT!!! Went in and was looking for a bigger vehicle! Everyone was super helpful and friendly. And went home with a new Ford Explorer!! LOVE IT!!! More

Warranty Our service writer worked well with warranty provider to get things repaired and paid for in a timely manner. Would recommend her(Nicolette)to all cus Our service writer worked well with warranty provider to get things repaired and paid for in a timely manner. Would recommend her(Nicolette)to all customers. More

Enjoyed!Best 100% quality service professional & personable Positive experience at Berge Ford is no longer expected it is accepted that this is simply the kind of service that I have always received at Berge F Positive experience at Berge Ford is no longer expected it is accepted that this is simply the kind of service that I have always received at Berge Ford, home of the new car dealer professionals that are always personable and honest with integrity at the forefront of sales and service from start to finish 100% the best... If you want a reference to what buying a new car and the aftermath of what service should be, then Berge Ford is the place to be...You'll see Berge Ford is a cut above all the rest...And I have tried the rest and believe me when I say "The experience I have had at Berge Ford has always been the best!" More

Best experience ever!!! I have purchased quite a few new automobiles and trucks during my life thus far but dealing with Berge Ford was the best buying experience I have ever I have purchased quite a few new automobiles and trucks during my life thus far but dealing with Berge Ford was the best buying experience I have ever had. Mel Palmer is a true professional as are the people in service, i.e. Rod Mills. Across the gamut from sales, service and support staff, Berge Ford is a class act. My F150 is the best driving vehicle I have ever owned. More

Pleased with the service. Berge Ford is not the closest dealership to my house however, I will continue to bring my car there as the service I have received has exceeded my exp Berge Ford is not the closest dealership to my house however, I will continue to bring my car there as the service I have received has exceeded my expectation. More

Great Advisor I've been taking my vehicles to Berge Ford since 1999. They have always given great service and they take care of their customers. Joey is a fantastic I've been taking my vehicles to Berge Ford since 1999. They have always given great service and they take care of their customers. Joey is a fantastic service advisor that really cares about his customers. He keeps you informed as to any issues that may come up and handles these issues professionally. Thank you for your exceptional service. More

Very smooth Great people and very knowledgeable about what they were selling I would definitely recommend this dealer to everyone went very smooth from start to f Great people and very knowledgeable about what they were selling I would definitely recommend this dealer to everyone went very smooth from start to finish highly recommend More

Maintenance I have been using Berge Ford for the last 10 or so years and have always been happy with their service. Tim Drake has always been honest and friendly I have been using Berge Ford for the last 10 or so years and have always been happy with their service. Tim Drake has always been honest and friendly as has all the staff. More

Service to reduce car noise My problem since the car was new in April 2017 is road noise especially on city streets where there inspection covers or manhole covers and tar strips My problem since the car was new in April 2017 is road noise especially on city streets where there inspection covers or manhole covers and tar strips. The car is very noisy and if all Edges are like mine, what a poor car selection. I will never buy another Edge but will look elsewhere for a car. Spending that amount of money for a new car should provide a better ride. The first visit to the dealer revealed 40+ pounds of air in the tires instead of the 34 recommended. Perhaps the noise comes from the fact that I have 20" wheels which have low profile tires. Or it's the make of the tire that stiffens the ride and makes for noise. I just got the car back from its first oil change and the noise was looked at. Somebody discovered I had a dust mop in the trunk under the floor man and decided that the cloth mop with a plastic handle must be causing the banging noise. I took the car in hoping for big trouble with the suspension so there would be something to fix but no problem was found. I had received notice that Focus had a recall because of inadvertent door opening. I had experienced that twice in 10 days and thought that the Focus repair might apply to my Edge but all electrical tests proved negative including my remote control that didn't always work. My conclusion is that Ford isn't building better cars and dealerships cannot fix electrical problems unless a machine tells them there is a problem. And, really, can a dust mop laying in the trunk area around the spare bang so loud when hitting tar strips that people in the back seat complain of the noise?? More