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Larry H. Miller Ford Mesa
Mesa, AZ
1,499 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,499 reviews
July 21, 2019
amie is hands down the best! I purchased my F1 50 from Amie in May 2018. She was very professional and listened to everything that I needed! she ensured that everything went smoo I purchased my F1 50 from Amie in May 2018. She was very professional and listened to everything that I needed! she ensured that everything went smoothly and even called several times over the next couple weeks/months to check up on me. in march of this year we needed to trade our honda civic in for a bigger vehicle and Amie got us into a kia sportage for an even cheaper monthly payment! she got us a we owe list for minor things that needed done to the sportage and it’s been a phenomenal vehicle. I will never go to another sales person for a vehicle ever again! More
by phoenixsynthetics
Employees Worked With
Amie Barnes
July 21, 2019
Convenient knowledgeable and friendly experience. I was looking for a slightly used Vehicle and Amie Barnes Was the ticket she gilded me through the process so find me the exact truck I wanted and be I was looking for a slightly used Vehicle and Amie Barnes Was the ticket she gilded me through the process so find me the exact truck I wanted and believe it or not at the price that i couldnt pass up ,I've told all my friend's and co workers how happy I am and how happy I was with the process. I will use Amie again John from Surprise More
by John S
Employees Worked With
Amie Barnes
April 14, 2019
Great service! Kyle, AJ and Greg are top notch! Super friendly, low pressure and truly want to help! Very knowledgeable and willing to let you test drive till you're Kyle, AJ and Greg are top notch! Super friendly, low pressure and truly want to help! Very knowledgeable and willing to let you test drive till you're happy! Truly a great team! More
by SRoche475
Employees Worked With
AJ, Greg Okolita, Kyle Leckey
January 28, 2019
Poor service The sales and finance department are second to none. Before I went to Berge I hated salesman, but they changed my opinion. The service department is p The sales and finance department are second to none. Before I went to Berge I hated salesman, but they changed my opinion. The service department is poor to say the least. Scheduled an appointment over a week out to make sure my truck could be worked on right away. Dropped truck off Monday morning @ 7:30. Was informed repairs would take a week. Called Wednesday for update, left message, no call back. Called Thursday left message and texted service writer, no response. Called Friday left message, called again to talk to manager, finally got service writer. Was informed that truck has not been in shop yet. Reminded Berge that I loose $300+ a day without my truck, plus cost of rental. Was prommosed truck would be ready Tuesday..... another lie. Called Tuesday and found out several items never made it on repair order. Have to wait longer for parts to come in now... Half of issues could not be duplicated. Even though they were verified in service drive. Brand new keys they were to program, look like the were chewed on. Someone decided to use a screw driver to open them instead of a coin. They look real nice now for $150 each. Oil leak pointed out by Berge on last service could not be duplicated. I could go on and on but I think you get the point. I have ran a service department for the last 14 years and would never accept this level of service out of any of my employees. Do your self a favor, make sure you have a service department lined up to work on your vehicle if you buy from Berge More
by D.Yard
Employees Worked With
Aaron Cheesemond, John Hurley, Gibson Nganga
October 13, 2018
Disrespectful Service Department Dropped my car off to have service performed, they took my car for a test drive, going 80 mph on the freeway and accelerating with full throttle. Show Dropped my car off to have service performed, they took my car for a test drive, going 80 mph on the freeway and accelerating with full throttle. Showed the manager my dash cam and all he can say is they need to test drive cars after alignment. But it's ok for them to break the law and take cars too 7000rpm....fyi I have a sports car. More
by PhxSuns1Fan
Employees Worked With
Tom Duenkel
September 19, 2018
Beware of this dealership If you purchase a automotive parts from this dealership don’t this dealership has a double standard for warranty. Repair shop ok no problems retail so If you purchase a automotive parts from this dealership don’t this dealership has a double standard for warranty. Repair shop ok no problems retail sorry not covered More
by Magic
Employees Worked With
Butch Lemen
June 30, 2018
Pleasant, Professional,Respectfull I have dealt with Berge three times. They treat their customers with respect and integrity. The last time I dealt with Cody Garbis. I predict my futur I have dealt with Berge three times. They treat their customers with respect and integrity. The last time I dealt with Cody Garbis. I predict my future purchases will be at Berge and Cody More
by jim
Employees Worked With
Cody Garbis
June 20, 2018
Lemon Lot I was assured Berge Ford does a 125 point inspection. That said, I have had to put over $5000 in maintanence on the auto I purchased as is, no warran I was assured Berge Ford does a 125 point inspection. That said, I have had to put over $5000 in maintanence on the auto I purchased as is, no warranty. I was charged GAP insurance and a 24 month, 24000 mile warranty. I had the vehicle checked out at Firestone, only to find out Berge's inspectors missed broken motor mounts among a litany of other maintanence problems. Hence the aforementioned $5000 I have since spent after purchasing the vehicle. I was told by management, I bought the vehicle as is, and they would not have spent that kind of money to fix those problems. My response, I would not have purchased a vehicle with those kinds of problems. Had I not done due diligance, I would not have discovered the 24 month/24000 mile warranty or the GAP insurance. Thanks alot Berge Ford. The $5000 vehicle with $2500 trade in and additional $5000 in parts and labor since I purchased the vehicle being assured I was purchasing a solid, reliable vehicle. Never again. More
by mauiboz
Employees Worked With
Cody Garbis
June 05, 2018
Berge Ford review I have purchased 2 mustangs from Berge and will continue to return. I’m happy with the customer service and pricing. Cody was very helpful. I have purchased 2 mustangs from Berge and will continue to return. I’m happy with the customer service and pricing. Cody was very helpful. More
by Jared917$
Employees Worked With
Cody Garbis
May 24, 2018
Comfortable / Professional The process of buying a preowned can be stressful, difficult, and aggravating. Our Guest Services Associate (and that is the correct title - no pushy The process of buying a preowned can be stressful, difficult, and aggravating. Our Guest Services Associate (and that is the correct title - no pushy salespeople here) was more than accomadating and patient. We didn't really know what we wanted but with his assistance we were able to get a vehicle that matched everything on our check list. The back office, working with the finance department- same great customer care. We received a comprehensive education on every aspect of our new purchase. More
by FordEscape2015
Employees Worked With
Victoria , Richard Fotesch, Greg Okolita, Scott Solee, Shawn Yates
