Larry H. Miller Ford Mesa
Mesa, AZ
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I was planning on purchasing a used Ford Taurus and visited three dealerships in the Phoenix area on Saturday, May 14. Two of the dealerships I had no experience with--but I had been having my Ford Ex visited three dealerships in the Phoenix area on Saturday, May 14. Two of the dealerships I had no experience with--but I had been having my Ford Expedition serviced at Berge since 2007, so I saved Berge for my last stop that day. As it turned out, I saved the best for last. When I arrived, I was greeted courteously, and asked for my primary contact, Roger, who was not present. Jason immediately greeted me, and pulled out his cell phone indicating he was giving Roger a courtesy call, which impressed me because it showed integrity and teamwork at this dealership in the sales department. Sure enough when my sales paperwork was finalized, Jason had ensured that both his and Roger's names were on the paperwork. Tom Smith treated me very well--he was courteous, explained the paperwork, and entertained me as Jason had the team make my vehicle ready for delivery. The vehicles on the used lot at Berge were in better shape than both the other Ford dealers I visited. This was my first buying experience at Berge and pretty much cemented my beliefs about the dealership being honest, straightforward and fair in their dealings. I will definitely be back for my next car, and both my vehicles will be serviced at Berge. Thank you Roger, Jason, and Tom for a great experience!! Sincerely, Todd Sullivan More
Billy Love and the rest of the staff were really fantastic! Craig in Finance got us a great deal without which we could not have made the purchase. The extra care we received was truly outstandin fantastic! Craig in Finance got us a great deal without which we could not have made the purchase. The extra care we received was truly outstanding and we would recommend that anyone wanting to buy a Ford go to Berge! More
Berge Ford exceeded my expectations. The salesperson Berge Ford exceeded my expectations. The salesperson Steve Lyman was very knowledgeable about the vehicle’s options and operation. Steve had the veh Berge Ford exceeded my expectations. The salesperson Steve Lyman was very knowledgeable about the vehicle’s options and operation. Steve had the vehicle waiting up front when we arrived ready to go for a test drive. He had already researched the car fax and had that information at his finger tips. The car was exactly like Steve described on the phone and in very good condition. Berge offered me a fair price for my trade and the price negotiation for our new vehicle was fair and pleasant which is unusual. Buying a car never went so smoothly and it was our best car buying experience so far. After settling on the deal Steve had the paperwork finished, the car detailed, full tank of gas, and we were on our way. We'll look to Berge Ford for our next purchase for sure. More
Robert Miller is a pleasure to do buisness with. He always has a smile on his face and really appreciates the kind of hard work we do at our shop. I hope to keep doing great buisness with you guys, you always has a smile on his face and really appreciates the kind of hard work we do at our shop. I hope to keep doing great buisness with you guys, you truly make it easier and with a greater satisfaction in doing so. More
We started our pursuit of a vehicle using the Internet as we have many tines, previously. We found Barbara to be very thorough, professional, absolutely understanding of what we wanted and went to extraordi we have many tines, previously. We found Barbara to be very thorough, professional, absolutely understanding of what we wanted and went to extraordinary lengths to help us find exactly what we wanted. She was aware that we were working in tandem with another Ford dealer in the area, but we were immediately impressed with her work ethic and were reasonably sure she would be the one we would purchase from, eventually. From start to finish, a number of e-mails and phone calls took place and the entire deal was put together in less than two days. The best part of the deal was that we were able to have her do all the hard work while we sat home reviewing our options. In the end we ended up spending what we expected but received a much better vehicle than we thought was possible. We hope that the owners and management of Berge Ford in Mesa, AZ. realize what a gem they have in this salesperson. More
My recent purchase at Berge Ford was great. The sales guy was not only knowledgeable but also very helpful in educating me on the options available to me from the vehicle to the financing. I would highly rec was not only knowledgeable but also very helpful in educating me on the options available to me from the vehicle to the financing. I would highly recommend Berge Ford and Stevey Lyman to relatives and friends. More
Our experience at Berge Ford has made us customers for life. Theresa was outstanding. She took the time to find the right vehicle for us and made the whole car buying experience enjoyable and honest. W life. Theresa was outstanding. She took the time to find the right vehicle for us and made the whole car buying experience enjoyable and honest. We have to drive three hours from Yuma, Az to Berge Ford, but the trip is absolutely worth it for the quality of service and the price. The entire staff at Berge Ford was a pleasure to work with. Nathan in the financial department was honest and provided excellent customer service. The gentleman in the accessories department (forgot his name, Sean or Shane?) was informative and friendly. He answered all of our questions and provided excellent information to maintain and utilize our vehicle. We would recommend Berge Ford and especially Theresa Worthen to anyone in the market for a vehicle. More
Theresa was great. She is easy to work with, knowledgeable, and did not pressure us as so many sales people do. My wife and I appreciated the time she devoted to us in going over the special fe knowledgeable, and did not pressure us as so many sales people do. My wife and I appreciated the time she devoted to us in going over the special features on our new F 150. Over all we had a great experience. More
I went to Berge because I was told barb was a stand up saleswomen who would do everything in her power to get me in a car. I went to one of those pay here drive here places, I was not happy with what I w saleswomen who would do everything in her power to get me in a car. I went to one of those pay here drive here places, I was not happy with what I was being offered. I walked into Berge and felt so comfortable and accepted so I sat and listened to her and a couple hours later I drove away more happy than I coulda ever asked for. Barb belitsos is a stand up sales person and I will always come see her for any car purchase. She was my saving grace. Thank you Berge ford!! More
I have been at Berge Ford many times and have worked with Theresa Worthen. She has always been very knowledgeable about the products and is always professional. Theresa goes above and beyond for all her cu Theresa Worthen. She has always been very knowledgeable about the products and is always professional. Theresa goes above and beyond for all her customers and that really sets her apart from other salespeople. I would never have a problem referring others to her and your dealership. More