Larry H. Miller Ford Mesa
Mesa, AZ
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We went to Berge Ford to see the Ford Focus HB. We were a bit aprehensive due to the fact that we have gone to Berge Mazda and VW and they have always been high pressure and didnt like our experience with a bit aprehensive due to the fact that we have gone to Berge Mazda and VW and they have always been high pressure and didnt like our experience with them at all. But, after meeting with Dave Kohler we had a different perspective of Berge. We were very happy with the service we recieved. Dave knew the products we were looking for, was willing to work with us to assist us in the buying and trading in process. The whole team from Berge Ford changed our perspective of this dealership and we would recommend people to go there. Car buying can be stressfull and Dave and the whole team there made the car buying experience to me pleasant. More car dealerships in the valley need to stive to be more like Berge Ford. Thanks! More
Very pleased with the sales staff at Berge. On my first visit I spoke with Nicholas Merrit. He was very nice and inviting and the main reason I returned to Berge, along with the inventory of 2012 Focus's. visit I spoke with Nicholas Merrit. He was very nice and inviting and the main reason I returned to Berge, along with the inventory of 2012 Focus's. The next morning I called Nick on his cell and he was off but arranged for me to speak with Chandler Riding when I arrived at the dealer. Chandler was also very nice and responsive. Both of these sales consultants made my 2012 Focus buying experience a pleasure. I was also very happy with the buying process, the price of the car, the incentives, the trade-in value I received, and Shawn Yates in accessories. Even the paperwork guy was very nice (don't remember his name). All in all a very positive experience and I would highly recommend Berge and the staff I worked with to any new car/truck buyer. PS - I rarely rate businesses, this was an exceptional experience! Jerry Ferguson - Maricopa AZ More
Barbara B. was fantastic! She helped me from the finding my perfect car all the way through to helping me sinc my phone into my new car. She was friendly and knowledgeable. The finance department answered my perfect car all the way through to helping me sinc my phone into my new car. She was friendly and knowledgeable. The finance department answered all my questions and helped me make the right decisions. Thank you! More
I was planning on purchasing a used Ford Taurus and visited three dealerships in the Phoenix area on Saturday, May 14. Two of the dealerships I had no experience with--but I had been having my Ford Ex visited three dealerships in the Phoenix area on Saturday, May 14. Two of the dealerships I had no experience with--but I had been having my Ford Expedition serviced at Berge since 2007, so I saved Berge for my last stop that day. As it turned out, I saved the best for last. When I arrived, I was greeted courteously, and asked for my primary contact, Roger, who was not present. Jason immediately greeted me, and pulled out his cell phone indicating he was giving Roger a courtesy call, which impressed me because it showed integrity and teamwork at this dealership in the sales department. Sure enough when my sales paperwork was finalized, Jason had ensured that both his and Roger's names were on the paperwork. Tom Smith treated me very well--he was courteous, explained the paperwork, and entertained me as Jason had the team make my vehicle ready for delivery. The vehicles on the used lot at Berge were in better shape than both the other Ford dealers I visited. This was my first buying experience at Berge and pretty much cemented my beliefs about the dealership being honest, straightforward and fair in their dealings. I will definitely be back for my next car, and both my vehicles will be serviced at Berge. Thank you Roger, Jason, and Tom for a great experience!! Sincerely, Todd Sullivan More
Billy Love and the rest of the staff were really fantastic! Craig in Finance got us a great deal without which we could not have made the purchase. The extra care we received was truly outstandin fantastic! Craig in Finance got us a great deal without which we could not have made the purchase. The extra care we received was truly outstanding and we would recommend that anyone wanting to buy a Ford go to Berge! More
Berge Ford exceeded my expectations. The salesperson Berge Ford exceeded my expectations. The salesperson Steve Lyman was very knowledgeable about the vehicle’s options and operation. Steve had the veh Berge Ford exceeded my expectations. The salesperson Steve Lyman was very knowledgeable about the vehicle’s options and operation. Steve had the vehicle waiting up front when we arrived ready to go for a test drive. He had already researched the car fax and had that information at his finger tips. The car was exactly like Steve described on the phone and in very good condition. Berge offered me a fair price for my trade and the price negotiation for our new vehicle was fair and pleasant which is unusual. Buying a car never went so smoothly and it was our best car buying experience so far. After settling on the deal Steve had the paperwork finished, the car detailed, full tank of gas, and we were on our way. We'll look to Berge Ford for our next purchase for sure. More
Robert Miller is a pleasure to do buisness with. He always has a smile on his face and really appreciates the kind of hard work we do at our shop. I hope to keep doing great buisness with you guys, you always has a smile on his face and really appreciates the kind of hard work we do at our shop. I hope to keep doing great buisness with you guys, you truly make it easier and with a greater satisfaction in doing so. More
We started our pursuit of a vehicle using the Internet as we have many tines, previously. We found Barbara to be very thorough, professional, absolutely understanding of what we wanted and went to extraordi we have many tines, previously. We found Barbara to be very thorough, professional, absolutely understanding of what we wanted and went to extraordinary lengths to help us find exactly what we wanted. She was aware that we were working in tandem with another Ford dealer in the area, but we were immediately impressed with her work ethic and were reasonably sure she would be the one we would purchase from, eventually. From start to finish, a number of e-mails and phone calls took place and the entire deal was put together in less than two days. The best part of the deal was that we were able to have her do all the hard work while we sat home reviewing our options. In the end we ended up spending what we expected but received a much better vehicle than we thought was possible. We hope that the owners and management of Berge Ford in Mesa, AZ. realize what a gem they have in this salesperson. More
My recent purchase at Berge Ford was great. The sales guy was not only knowledgeable but also very helpful in educating me on the options available to me from the vehicle to the financing. I would highly rec was not only knowledgeable but also very helpful in educating me on the options available to me from the vehicle to the financing. I would highly recommend Berge Ford and Stevey Lyman to relatives and friends. More
Our experience at Berge Ford has made us customers for life. Theresa was outstanding. She took the time to find the right vehicle for us and made the whole car buying experience enjoyable and honest. W life. Theresa was outstanding. She took the time to find the right vehicle for us and made the whole car buying experience enjoyable and honest. We have to drive three hours from Yuma, Az to Berge Ford, but the trip is absolutely worth it for the quality of service and the price. The entire staff at Berge Ford was a pleasure to work with. Nathan in the financial department was honest and provided excellent customer service. The gentleman in the accessories department (forgot his name, Sean or Shane?) was informative and friendly. He answered all of our questions and provided excellent information to maintain and utilize our vehicle. We would recommend Berge Ford and especially Theresa Worthen to anyone in the market for a vehicle. More