Larry H. Miller Ford Mesa
Mesa, AZ
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Excellent Customer Service Taff is by far the best salesmen I have ever dealt with at a vehicle dealership. I have bought 2 trucks from him in the past and will continue to as l Taff is by far the best salesmen I have ever dealt with at a vehicle dealership. I have bought 2 trucks from him in the past and will continue to as long as he works there. Highly recommend Taff and Berge Ford. More
Top notch service I've bought my last two vehicles at Berge Ford, from Taff. As long as I live in Arizona I won't deal with anyone else. Everytime I deal with him there I've bought my last two vehicles at Berge Ford, from Taff. As long as I live in Arizona I won't deal with anyone else. Everytime I deal with him there's no need to haggle for pricing, and he's very trustworthy. I bought my first car from him over the phone from Texas and couldn't have been happier! More
Bought new car. Bought new car for a very good price. Sales and finance personnel were very friendly, knowledgeable and accommodating. The process was smooth and hass Bought new car for a very good price. Sales and finance personnel were very friendly, knowledgeable and accommodating. The process was smooth and hassle-free. More
Great people We have bought three vich. from Berge.All from salesman Scott Solee.Have always been treated very well .Scott as been excellent. The service departmen We have bought three vich. from Berge.All from salesman Scott Solee.Have always been treated very well .Scott as been excellent. The service department as been the best I've been to. 80 years old and these are the people I've deal with. More
First Service This first service on my 2016 was completed in a timely and pleasant fashion. While waiting, I spent time with Chris, the salesman who sold us the car This first service on my 2016 was completed in a timely and pleasant fashion. While waiting, I spent time with Chris, the salesman who sold us the car. A good guy and a good experience. More
Poor customer loyalty We bought our vehicle although the trade in was far below Kelly Blue Book due to a Ford transmission issue, which the salesman said was not the dealer We bought our vehicle although the trade in was far below Kelly Blue Book due to a Ford transmission issue, which the salesman said was not the dealership’s issue, but a Ford issue...really? Aren’t you a Ford dealership, representing Ford? The dealership would not budge on the trade in value, but did offer additional incentives and price reductions. Had we not purchased our last 4 vehicles here, we probably would not have bought the vehicle from Berge, but better the devil you know than the devil you don’t know. We do like their service department as we have all of our vehicles serviced here and have for over 20 years. More
A true pleasure I recently bought two 2017 super duty platinum's. Both trucks are amazing, but more importantly they were the easiest vehicle purchases i have ever ma I recently bought two 2017 super duty platinum's. Both trucks are amazing, but more importantly they were the easiest vehicle purchases i have ever made. I would like to recognize all of the people of made both of my purchase so simple: Steve Countryman, Chris Henchin, MJ, and Fran. Just a remarkable bunch of people More
2018 F150 Purchase Purchased a 2018 F150 Lariat. Great experience as always. I’ve been buying briskness and personal vehicles from Berge Ford since 1987 and they are alw Purchased a 2018 F150 Lariat. Great experience as always. I’ve been buying briskness and personal vehicles from Berge Ford since 1987 and they are always so nice to d al with. More
Bad Experiance They do not deserve 1 star for buying a new car. I was approved for a base model Focus. The grey models are hard to find. The one they found for me I They do not deserve 1 star for buying a new car. I was approved for a base model Focus. The grey models are hard to find. The one they found for me I went through the process and was ready to go home and three of them came out and said they would not hold a check from my brother for one week. They then took the car back and refused to give me a ride home. Three of them Accused me of something I did not hear about the down payment. And nobody had sympathy of the misunderstanding . Me an my brother did not hear what they were accusing us of. The finance manager out right refused to give me a ride home because he did not want to work overtime. I live 60 miles from them and had to pay a taxi to take me home. They sold the car then a few days later I told them to get the grey one would be in on Nov. 29. they found a new car quickly and had it for 5 days (I guess) and sold it too! They said they could not get anything but a white or silver one . I asked the interior color, and Gary replied I could only get a white exterior and that was all. They also wanted the $2000.00 dollar down payment in cash only. They wanted to come and pick me up and would not even take me to Walmart to get the cash. Typical car salesmen. They want to sell you something you do not want, and expect you to be happy! They need to be put in their place because they are not professional. Do not do any business with them they are crooks! Jeff More
Great Fleet Department Sales Rep Another great sales experience a Berge Ford Fleet Sales. My Sales Rep put forth extra effort to make sure the after-market work was complete prior to Another great sales experience a Berge Ford Fleet Sales. My Sales Rep put forth extra effort to make sure the after-market work was complete prior to our travel to the Dealership. The Sales Rep spent several hours familiarizing me with the Ford Sync system and the other features of the F150. More