Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Ford Lincoln Provo
Provo, UT
295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 295 reviews
April 16, 2024
Avoid this place at all costs and take your hard earned dollars elsewhere. I arranged to have an OEM part installed here on March 19. The service dept. botched the install by ripping a hole in my truck’s a dollars elsewhere. I arranged to have an OEM part installed here on March 19. The service dept. botched the install by ripping a hole in my truck’s aluminum side panel, causing several thousand dollars worth of damages. In speaking to Reese, Jonathan, Nate, i was promised the world; full fix , a rental, everything at no cost. It's April 16 -- I have yet to receive a single call or correspondence from anyone at this dealiarship. Had to fix the matter out of pocket and on my own. More
by me8pVEB73A3q
Employees Worked With
Nate Martin, Reese Ensign
April 09, 2024
Jonny (salesman) and Dakota (finance) were easily the 2 easiest to deal with individuals I’ve ever dealt with on a vehicle purchase. The process of buying a vehicle is stressful, but these guys did everyth easiest to deal with individuals I’ve ever dealt with on a vehicle purchase. The process of buying a vehicle is stressful, but these guys did everything possible to make it NOT stressful! We will be returning for future purchases, without question! More
by jgillman94
Employees Worked With
Dakota Anderson, Jonny Payan
April 06, 2024
John and the whole team I We’re amazing to work with. They took us on a test drive and then showed us every option on the truck. We weren’t planning on buying that night but ended up getting the truck an They took us on a test drive and then showed us every option on the truck. We weren’t planning on buying that night but ended up getting the truck and driving home that night. It wasn’t a long drawn out process, No pressure to buy warranties or options. They tell us all of them and we got what we wanted and wasn’t pressured into buying anything else. Test, drive learning the truck and saving the papers only took 1 1/2! Great experience and we plan on buying all of our future trucks there. Highly recommended.! More
by JB
Employees Worked With
Jon Henson, Rudy Ashford, Dakota Anderson, Dakota Archer, Jon Jenks
April 05, 2024
Unexpected charges Coupons turned out to be worthless Went in expecting $100 or so Left with $175 I wasn’t explicit enough and failed to communicate Went in expecting $100 or so Left with $175 I wasn’t explicit enough and failed to communicate More
by loonair
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
April 01, 2024
I went in for a specific car that I thought was what I was looking for, but it turned out to be something else. However, Jon Jens and Jon the Store Manager were very helpful and helped me find a car that was looking for, but it turned out to be something else. However, Jon Jens and Jon the Store Manager were very helpful and helped me find a car that I loved and was happy to buy. They were super awesome and worked with me every step of the way to make it a very good experience. I highly recommend this store, and I will very likely come back to buy my family car at this location at the end of this year. More
by Fynn.W
Employees Worked With
Jon Henson, Dakota Anderson, Jon Jenks
March 30, 2024
Larry H Miller Ford of Provo was awesome to deal with. They were able to take my work truck and my personal vehicle in the same morning and were done with both vehicles in 2 days. The service advisor that They were able to take my work truck and my personal vehicle in the same morning and were done with both vehicles in 2 days. The service advisor that I was working with was awesome. He kept me up to date on where and what was going on with my vehicles. I’ll definitely be bringing back my vehicle to get serviced here again! More
by Kuuliko Carvalho
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
