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Larry H. Miller Ford Lincoln Provo
Provo, UT
296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 296 reviews
June 03, 2016
Great Salesman, horrible Finance Guy I had no problems with the salesman I bought my 2016 Mustang from. Really friendly guy, and he gave me a good deal after some tough negotiation. Whe I had no problems with the salesman I bought my 2016 Mustang from. Really friendly guy, and he gave me a good deal after some tough negotiation. When it came time to sign papers with the finance manager that is where things went south. To make a long story short he attempted to trick me into paying for a warranty I didn't want and expressly told him no on, he completely forgot to put in my 2,000 dollar down payment that I expressly told him about, and he didn't even check my pre-approval with my bank resulting in a 4.75% rate rather than the 2.99% rate I was actually approved for my bank for. This man was duplicitious, out to just make money, and almost cost me an extra 100 dollars a month in my car payment. All my attempts to contact the GM and other finance manager have fallen on missed calls and no responses. The salesman is the only person I could reach, and has promised that the financial guy is being reprimanded (I won't hold my breath). Luckily my bank is fixing the loan, and hopefully things will work out. I will never do business with these shady, duplicitous people again (with the exception of the salesman; real nice guy). Don't buyou your vehicle here. More
by Scott Nielsen
Employees Worked With
Cooper, Pete
May 24, 2016
Good experience in getting my truck serviced It was a good experience in getting my truck serviced I always get it done at Larry h Miller because they do good work and it gives them the knowledge It was a good experience in getting my truck serviced I always get it done at Larry h Miller because they do good work and it gives them the knowledge of all the services that have been completed on my truck More
by F150
Employees Worked With
????
May 16, 2016
Very helpful Joel was fantastic. Found me exactly what I was looking for and took care of everything. Will return for my next truck again. Thanks again. Joel was fantastic. Found me exactly what I was looking for and took care of everything. Will return for my next truck again. Thanks again. More
by BG
Employees Worked With
Joel Bridges
May 06, 2016
initial service work was completed in the stated time and the car was washed. This was the first service on the new car and follow-up data was given work was completed in the stated time and the car was washed. This was the first service on the new car and follow-up data was given More
by nibby4
Employees Worked With
service
May 03, 2016
staff the staff helped me make the most out of my purchase. they helped me make an informed decision when purchasing my truck. thanks for all the help the staff helped me make the most out of my purchase. they helped me make an informed decision when purchasing my truck. thanks for all the help More
by lindbomb
Employees Worked With
JR Torres
April 18, 2016
Good enough, I think They just did an inspection for my upcoming road trip. The car still has a rattle sound when going over uneven roads. Hopefully it doesn't break down They just did an inspection for my upcoming road trip. The car still has a rattle sound when going over uneven roads. Hopefully it doesn't break down around Green River, UT for a third time. More
by tromboness
Employees Worked With
I forgot
January 28, 2016
Internet sales team is awesome Bought a new 2016 Explorer sport from Roger Atkinson and Ryan Wichman. Very low pressure and they helped us to sort out a warranty issue on our trade Bought a new 2016 Explorer sport from Roger Atkinson and Ryan Wichman. Very low pressure and they helped us to sort out a warranty issue on our trade so we could get more trade value. Roger was super friendly and attentive and Ryan was transparent and straight to the point. Very happy with the transaction and the car. Definitely recommend these gentlemen and LHM ford in Provo More
by Stoch
Employees Worked With
Roger Atkinson, Ryan Wichman
November 26, 2015
Happy Nelsons Great guys to work with - the best! Made it a great time and we came home with a new car Will tell all our friends and neighbors about the great tim Great guys to work with - the best! Made it a great time and we came home with a new car Will tell all our friends and neighbors about the great time we had More
by swedenelson
Employees Worked With
Clark, Rodger
November 13, 2015
Excellent service , Jeff was very nice and helped me through the process of getting my car fixed. I'll definitely take my car back to him. , Jeff was very nice and helped me through the process of getting my car fixed. I'll definitely take my car back to him. More
by Shortie40
Employees Worked With
Jeff labrum
November 02, 2015
Great experience Joel was great to work with! Our expectations were met or exceeded. The new truck is fantastic. We will definitely be back in the future. Joel was great to work with! Our expectations were met or exceeded. The new truck is fantastic. We will definitely be back in the future. More
by Mag1
Employees Worked With
Joel
