Larry H. Miller Ford Lincoln Provo

Purchase of truck and van. We needed a new truck and van. We called to make an appointment and got Roger Atkinson. He treated us like royalty. We were allowed to take the tru We needed a new truck and van. We called to make an appointment and got Roger Atkinson. He treated us like royalty. We were allowed to take the truck and van on a test drive. They were exactly what we needed. However, they didn't have the color we wanted. Boy, did they go to bat for us. They called and located the exact truck and van we wanted and went the extra mile to see that we got them as soon as possible. Roger was an excellent representative for your company. We feel like we have a new friend and would come back again and also recommend this dealership to all our family and friends. We have used this dealership's service department for more than 10 years and have a very good experience working with them too. Thank you for making our sales experience pleasant. More

Amazingly Accommodating I am the manager of a large fleet of vehicles. During the process of getting tanks, and hoses, etc. put in the back of these vehicles we had an issue I am the manager of a large fleet of vehicles. During the process of getting tanks, and hoses, etc. put in the back of these vehicles we had an issue where the gas tank on roughly 50 of them were punctured nationwide. I came to this dealership with 5 vehicles to be repaired and they got the parts ordered and the repairs made in under 48 hours! It was incredible. In many of the other parts of the country and the other dealerships we used they were not even able to guarantee repairs until a week out. I don't normally leave reviews but I was so impressed by the team here that I felt it would be a disservice to them to not let others know! More

Service cheat Took my 2012 f350 in for an oil leak and was told it had two leaks. After being told how long it would take to fix I left it with them. I received a c Took my 2012 f350 in for an oil leak and was told it had two leaks. After being told how long it would take to fix I left it with them. I received a call 4 hours later being told it was complete. I went to pick it up and they have me a bill for more hours than they even had the truck. On top of that they billed ford for warranty hours. This is not the kind of dealership that you can trust. Take your vehicles anywhere but Larry H Miller in provo Utah. More

Best visit yet I have always gone to the dealership here in provo for any repairs and oil changes and such. I am always greeted and helped immediately. They are wond I have always gone to the dealership here in provo for any repairs and oil changes and such. I am always greeted and helped immediately. They are wonderful and helpful and they know what they are doing! I brought my car in for an oil change and a door latch recall. Upon waiting for a few minutes I was approached about a chip in mt windshield(which I knew but avoided fixing because I didn't want to pay). They assisted me in getting it covered by my insurance all with no cost! It was my best visit by far because I got a 3 for 1 visit. And as always, I received the best help from Brandi. More

Great Service Professional service representatives and easy drop off/pick up. I had the 100,000 miles fluids service change done on my F 150 truck and they were the Professional service representatives and easy drop off/pick up. I had the 100,000 miles fluids service change done on my F 150 truck and they were the best price around and they were done in a good amount of time. More

Oil Change They were professional and efficient. She explained the benefits of the three time service for $75 and the exceptions. There was a summary of all the They were professional and efficient. She explained the benefits of the three time service for $75 and the exceptions. There was a summary of all the items checked. More

Quick, Friendly and Precise! These people are wonderful. Their service is always fast, efficient, honest and dependable. I have had my car serviced at other places and do not get These people are wonderful. Their service is always fast, efficient, honest and dependable. I have had my car serviced at other places and do not get as good a price, or as good service, and I feel like other places push services I don't need. I trust these people and appreciate the quality of the work. More

The service managers were very helpful I would especially like to complement Forest in the service department. Through a long and frustrating series of events that were not the fault of thi I would especially like to complement Forest in the service department. Through a long and frustrating series of events that were not the fault of this dealership, he was good to work with. He kept me informed of the progress or lack thereof. He went the extra mile to stay on top of my car's service. When Detroit sent the wrong part, he seemed genuinely frustrated at not having my car ready. Also kudos to the service technician who realized that the part that Detroit sent was used and not new as was ordered. The technician did not just go ahead and install it anyway which he could have easily done and I would have not known the difference. I also appreciate the work station in the customer lounge. While waiting, I was able to get work done on my computer. More

fast and friendly, gaining experience Completed and oil change and complimentary check-up in about and hour. Because they are not a chevy dealer, they did not reset my oil monitor to 100%. Completed and oil change and complimentary check-up in about and hour. Because they are not a chevy dealer, they did not reset my oil monitor to 100%. But, they are always fast, friendly, and thorough. More