Larry H. Miller Ford Lincoln Provo
Provo, UT
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Great Family Atmosphere The salesperson was very thoughtful and helped find the vehicle we wanted and needed. Everyone there was extremely friendly and helpful. Would return The salesperson was very thoughtful and helped find the vehicle we wanted and needed. Everyone there was extremely friendly and helpful. Would return again and surely will. More
honest salesmen, greedy manager The first two sales guys I talked too were great, very open, and not pressuring at all. They got me a great deal, i signed off on the invoice, and the The first two sales guys I talked too were great, very open, and not pressuring at all. They got me a great deal, i signed off on the invoice, and they took it to their manager for approval to do the rest of the paperwork. He threw a $500 service charge on top of it for VTA, which we said we did not want, but he said he needed to make more money off the sale, refused to remove it or honor the price agreed on by his salesmen. We still went with it, and honestly it was still a good deal, but it left a sour taste in the mouth. There were a few goof ups in the paperwork on their part, but we got it worked out. Still got a good car at a good price. More
Service Great service and transparency !!! And for sure I come back again to keep my car in good condition. They always tell you what is the next service that Great service and transparency !!! And for sure I come back again to keep my car in good condition. They always tell you what is the next service that your car need. More
Provo Ford LHM I have purchased vehicles through LHM over the past 6 years. Each time has been a great experience. Their service department has been on time and stra I have purchased vehicles through LHM over the past 6 years. Each time has been a great experience. Their service department has been on time and straight forward with every tim. They are a great organization to work with and they have my trust. More
Service performed on my Focus The gentleman that checked me in was very kind, knowledgeable and helpful in getting my I oil changed and emissions completed. When I checked out a di The gentleman that checked me in was very kind, knowledgeable and helpful in getting my I oil changed and emissions completed. When I checked out a different gentleman did this. I use the term gentleman very loosely. He was incredibly rude and arrogant. He ripped paperwork and my debit card out of my hands and then threw them back at me when he was finished with them. Because of this I will see if my warranty will cover another dealership that I can get my work done on my vehicle. More
New truck Salesman we polite and informative, my only complaint comes at the financing side. Where it seems to slow down the overall time of purchase by trying Salesman we polite and informative, my only complaint comes at the financing side. Where it seems to slow down the overall time of purchase by trying to get you to purchase more warranty packages, other than that the experience was that bad More
Courtesy, professional, knowledgeable! Employees are courteous, knowledgeable and professional in their interactions! Takes time to explain service and gives reasonable time for completion. Employees are courteous, knowledgeable and professional in their interactions! Takes time to explain service and gives reasonable time for completion. I’ve been a loyal customer for over seven years! More
Great sales staff great place they take time to hear you The sale staff and finance department work really hard to get what you want the way you want it thanks to all you for the job you did for me The sale staff and finance department work really hard to get what you want the way you want it thanks to all you for the job you did for me More
In and Out this time! I usually end up waiting for a couple hours to get my oil changed at the Quick Lube. But this time I went at about 9am and got right in and out. Tha I usually end up waiting for a couple hours to get my oil changed at the Quick Lube. But this time I went at about 9am and got right in and out. Thank you! More
Great Service The service department employees had great knowledge about what the issue was and gave us several options on how to fix our problem. They were friendl The service department employees had great knowledge about what the issue was and gave us several options on how to fix our problem. They were friendly and physically showed us the problem on our vehicle. They took the time to explain all aspects of what they would do and how that would benefit us in the future. The service was good old fashioned friendly service! More