Larry H. Miller Ford Lincoln Provo

Amazing After Sale Service! They had appointments available when I needed the most and they did a quick maintenance Service. It is really nice to have them taking care of my car, They had appointments available when I needed the most and they did a quick maintenance Service. It is really nice to have them taking care of my car, It gives me peace of mind! More

Ford Edge 2016 Jeremy was my service assistant. He is very personable and attentive . I love my Ford Edge. I really take good care of it by getting it serviced at Jeremy was my service assistant. He is very personable and attentive . I love my Ford Edge. I really take good care of it by getting it serviced at the Dealership that I purchaced it from. My only concern is that my vehicle needed a another new Cabin Air Filter whenI just had a new one installed June of 2017. I guess I need to research about Cabin Air Filters. At $60.00 a pop, that gets expensive every 6 months... I appreciate the shuttle service that took me to my work and kindly picked me up from my work when my vehicle was Serviced. I have never had a bad experience at this Location. It was also nice to get my Vehicle Inspected and Emissions testing done there too. More

Excellent Service! Any time I’ve called or visited Larry H Miller Ford in Orem. UT, it has been a positive experience. The staff are friendly and knowledgeable, taking t Any time I’ve called or visited Larry H Miller Ford in Orem. UT, it has been a positive experience. The staff are friendly and knowledgeable, taking time to explain what needs to be done. They have helped out by using coupons when possible. I’ve never felt like I was being talked Into doing something unnecessary just for their profit. Trust and friendliness rank high with me for customer satisfaction. My last service call was handled by Derek and Jeremy, both excellent at their job. More

Typical dealer My 16 Fusion bumper is dislodged. They said it was body damage. Not to my knowledge. Rather than put the bumper clips on, they blamed me. Thanks LHM. My 16 Fusion bumper is dislodged. They said it was body damage. Not to my knowledge. Rather than put the bumper clips on, they blamed me. Thanks LHM. Way to treat a long time customer More

Quick and friendly Down from Idaho to see my son at college and had a few hours to run errands. Called and asked if they could squeeze me in for an oil change and to ch Down from Idaho to see my son at college and had a few hours to run errands. Called and asked if they could squeeze me in for an oil change and to check an engine light. They were very pleasant and friendly from the phone call to my final payment. I may just wait to do my oil change in Provo the next time I am down! More

Feeling riped off by service department took my truck in to have an issue that I felt should have been covered by warranty with my cooling system, since I had only bought the truck three mon took my truck in to have an issue that I felt should have been covered by warranty with my cooling system, since I had only bought the truck three months ago, and purchased the full warranty. Sales people told me every thing is covered but the paint... So I go in and they tell me it is not covered... and the cost would be $1075.00 to have a radiator hose and the 2 thermostats replaced. So I call my usual mechanic to get an estimate. estimated the same amount of time for the Job 4 hours and parts would be $200.00 so I would be looking at $700.00. I do not understand how the dealer could charge that much more... I talked to the service rep and let him know that I could get it done else where. Mind you I am still frustrated with the warranty I was told would cover this stuff.. He says let him talk to his mechanic and see what they can do.. Well come back and tell me they can do it for the same price as my mechanic. ok great so why try and rip me off for $1100 in the first place. He said they want to keep my business. So I tell them to go ahead and change the oil since that is covered. I pick up my truck and all is fine. start looking under the hood after the service. The coolant tank is not full... no leaks but not even topped off. figure the lube guys would check these things, break fluid was low, washer fluid low.. I can get this stuff topped off when I would get an oil change at jiffy lube but not at the dealer I am supposed to trust???? This is not the first issue I have had with the guys in Provo. Jeep was in for service and they didn't tighten my lugs guy pulling my jeep around and the tire falls off causing a ton of damage. I do not recommend anyone goes to this dealer for service.. Both sales people I have dealt with were fantastic... Service department NOT so much...... very frustrated by the fact I had to pay out of pocket will do a better job of reading the fine print next time.. lesson learned... More

My new F150 I Recently purchased a 2017 F150 STX from Larry Miller Ford in Provo,Utah . I Love my new truck and the service department is awesome! I Recently purchased a 2017 F150 STX from Larry Miller Ford in Provo,Utah . I Love my new truck and the service department is awesome! More

Great staff from start to finish The staff at lhm ford Provo was friendly and knowledge from start to finish. Chad the manager is very down to earth and doesn't try to push you into s The staff at lhm ford Provo was friendly and knowledge from start to finish. Chad the manager is very down to earth and doesn't try to push you into something you don't want overall very satisfied More

Great experience Took care of everything quickly and went great. Rotated tires, changed oil, still working on hearing back from Ford about my driver side mirror but I’ Took care of everything quickly and went great. Rotated tires, changed oil, still working on hearing back from Ford about my driver side mirror but I’m sure once they do they’ll get that fixed too. More

Great Family Atmosphere The salesperson was very thoughtful and helped find the vehicle we wanted and needed. Everyone there was extremely friendly and helpful. Would return The salesperson was very thoughtful and helped find the vehicle we wanted and needed. Everyone there was extremely friendly and helpful. Would return again and surely will. More