Larry H. Miller Ford Lincoln Provo

Not so great experience Took my power stroke pickup to have the oil changed. When I got in to leave I noticed there was not a sticker in the windshield for the next oil chang Took my power stroke pickup to have the oil changed. When I got in to leave I noticed there was not a sticker in the windshield for the next oil change. I decided to check under the hood to see if it had been done The oil on my rag from the dipstick was black. I returned to the service person and told her that I don’t think the oil had been done. When she informed me that she watched them drain it herself. And that the new oil would be black from running the engine. It had only been started and pulled out of the bay. She proceeded to try to sell me an engine flush for $90. Without any recourse I left. More

Summer Roadtrip Service Differential checked, row package-trans cooler tested, trans fluid changed, tire wear and rotation, brake life and fluid changed, coolant fluid change Differential checked, row package-trans cooler tested, trans fluid changed, tire wear and rotation, brake life and fluid changed, coolant fluid changed, oil changed, fuel-air filters cleaned or changed. All work was performed as specified in a timely manner in only a few hours. More

Awesome Great customer service always good quality. Alway go to for service great people and great work fast response great great great service thank you for Great customer service always good quality. Alway go to for service great people and great work fast response great great great service thank you for caring More

Lack of communication The employees of Ford in Provo lack the ability to listen and execute what I needed done. I had to go to the dealership twice in two days just so I ca The employees of Ford in Provo lack the ability to listen and execute what I needed done. I had to go to the dealership twice in two days just so I can have what I needed done. This is one of the worst services I have ever done and the second bad experience I have had there. More

Very Pleased Eric Garrett in management and Josh "Schmidty" Schmidt worked together to get the numbers and documentation together and make it work for me. I was ve Eric Garrett in management and Josh "Schmidty" Schmidt worked together to get the numbers and documentation together and make it work for me. I was very pleased with the service, friendly personalities and hard work they put in to get me ready for the finance team. This is the second time I have worked with Eric Garrett. He was originally at the Larry H Miller Ford in Draper and I came to this Provo, UT location to work specifically with him. He introduced me to Josh and they were even more helpful. More

Poor service The salesman wasn’t even interested in helping us until he got a deal. Finance guy tried to rip us off and the GM was rude. The salesman wasn’t even interested in helping us until he got a deal. Finance guy tried to rip us off and the GM was rude. More

I had a great experience Chad was an excelent salesman. He took time to help me through my leasing the Ford Escape. Then he took time to show me how many things work in the ca Chad was an excelent salesman. He took time to help me through my leasing the Ford Escape. Then he took time to show me how many things work in the car,so I was very pleased with him and my new car experience. When and if I need to lease or buy a car once again, I would certainly look for him to help me. More

Great Deal Chad was down to earth and amazing. He got me in the car I wanted at The price I could afford. Thanks Chad for your awesome customer service, care, an Chad was down to earth and amazing. He got me in the car I wanted at The price I could afford. Thanks Chad for your awesome customer service, care, and attention to detail. More

Friendly, helpful staff The staff (Michael, Trevor and Jesus) were all friendly and helpful. I loved my experience. They helped choose the vehicle that met my criteria and The staff (Michael, Trevor and Jesus) were all friendly and helpful. I loved my experience. They helped choose the vehicle that met my criteria and budget. More