Larry H. Miller Ford Lincoln Provo
Provo, UT
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I can’t believe how responsive everyone was at the dealership! Grant was amazing at communicating everything and when I asked if we could text rather than talk over the phone because of how busy I am, dealership! Grant was amazing at communicating everything and when I asked if we could text rather than talk over the phone because of how busy I am, he easily and quickly accommodated. I knew I might be a little late and the woman who scheduled me said she’d make sure to let everyone know. She was SO kind. If I’d had known how easy it was to get my car fixed, I would’ve taken it in a lot sooner. More
Grant was amazing! 2012 Ford F-150 XLT 4x4 SuperCrew low oil pressure light displayed. My truck would suddenly die every time I stopped at a red light. I went to Larry H. Miller in Provo, Utah and met Gran oil pressure light displayed. My truck would suddenly die every time I stopped at a red light. I went to Larry H. Miller in Provo, Utah and met Grant the service coordinator. He immediately looked up my Vin number and discovered I had a Ford recall needing a computer module replacement and he explained to me the most common reasons likely causing my issues. Grant got me an appointment the very next day. I dropped my truck off wondering how I would get to work or home being a single full-time father of two boys and only owning one vehicle. Grant immediately set me up with a vehicle to take home and called me the next day to explain every detail discovered that needed attention on my truck. The mechanics also discovered I needed rear brakes along with a minor coolant leak. I was so impressed with Grant and the mechanics at Larry H Miller that I am writing this review. I never write reviews, but I feel in this situation it is definitely needed. I’m extremely impressed with the entire dealership & my experience. I had my truck back within 24 hours and I received 2 phone calls updating me on the progress. I highly recommend Grant at Larry H Miller Ford dealership and the mechanics. Lifetime Ford owner, ~ Cody Laird More
Olivia Powell was such a pleasure to work with. She made sure to explain everything clearly and was extremely friendly and hard working. I really appreciated her reaching out to make sure I had a ride and f sure to explain everything clearly and was extremely friendly and hard working. I really appreciated her reaching out to make sure I had a ride and for letting me know when my car was done right away. She was exceptional and should be a highly desired employee. More
The dealership and the salesman Michael were great it was clean and the salesman were not pushy and really tried to figure out what I wanted. The only thing that sucked was the finance process took a really clean and the salesman were not pushy and really tried to figure out what I wanted. The only thing that sucked was the finance process took a really long time More
Waited for approximately 5 to 10 minutes before they noticed I was sitting outside the garage door. Once they noticed I was there, they hurried over and got my information and started the process. noticed I was sitting outside the garage door. Once they noticed I was there, they hurried over and got my information and started the process. More
The woman who helped me went above and beyond. She even helped me clean up a spill I accidentally made as I was about to get my oil changed. helped me clean up a spill I accidentally made as I was about to get my oil changed. More
Called and got the exact appointment time that worked with my schedule. Great service and quick turnaround on my oil change and tire rotation. Thx! with my schedule. Great service and quick turnaround on my oil change and tire rotation. Thx! More
Absolutely amazing service and sales department! Ford in Provo got me an amazing deal on my special ordered Ford Raptor. I have just over 10,000 miles on the Raptor and I heavily off-road the truck. The ser Provo got me an amazing deal on my special ordered Ford Raptor. I have just over 10,000 miles on the Raptor and I heavily off-road the truck. The service department has done an amazing job with servicing the truck! I live in Salt Lake and drive down to Provo, because I know they will get the job done right! More
Good sales, service department is excellent The customer service and friendliness of staff is excellent. Service is quick and the techs are willing to talk to you and explain everything going on The customer service and friendliness of staff is excellent. Service is quick and the techs are willing to talk to you and explain everything going on and will look things up for you to find a solution. More