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Larry H. Miller Ford Lincoln Provo

Provo, UT

3.9
295 Reviews

1995 N. University Parkway

Provo, UT

84604

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Showing 295 reviews

January 15, 2023

Andre and Eddie were wonderful to talk to. Unfortunately the used car I went to look at was incredibly rough around the edges. It probably should not have been listed prior to a thorough detai More

by eric
Recommend Dealer
Yes
Employees Worked With
Andre andvEddie
Jan 21, 2023 -

Larry H. Miller Ford Lincoln Provo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - Jon Henson, General Manager (801) 356-4200

October 03, 2022

My service advisor Olivia always gets me in and out in a timely manner. All repairs are preapproved. They also always check and if possible perform all recall work. More

by jhannifin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia
Oct 03, 2022 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. I will ensure they get the recognition they deserve! Please come see us again if there is anything else you need. - Thomas Fortune, General Manager

September 18, 2022

Went in to ask about ordering a new Maverick. Salesman was rude and condescending despite me knowing more about the vehicle than him. They asked for a non-refundable $750 deposit before they woul More

by DougyN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember.
Sep 19, 2022 -

Larry H. Miller Ford Lincoln Provo responded

Dougy, thank you for reaching out. I would love to discuss your visit and help you with your Maverick order. We are not requiring a deposit to place orders and I would love to personally help you. – Thomas Fortune, General Manager, 801-734-9796

September 17, 2022

Jonny Payan Was very professional, he went out of the way to help! Thomas Fourtune the GM was also very professional and helpful, you guys have a couple of assets there ! Keep up the good customer service ! More

by Danramirez66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny/Thomas
Sep 19, 2022 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for your great review. Our team was happy to have given you a wonderful experience at our dealership. Please let us know if there’s anything else that we can do for you in the future. - Thomas Fortune, General Manager

August 06, 2022

Reece was excellent in his communication with me. The timing of the job was better than anticipated. Work was very well done. More

by Simpati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reece
Aug 08, 2022 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Thomas Fortune, General Manager

April 19, 2022

I purchased a used Toyota Prius Prime (Blue Certified) and traded in my vehicle from a neighboring state. The staff was extremely professional, friendly and thorough. It took a couple weeks as the vehicle More

by Kamela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant S., Rudy A. and Neli A.
Apr 19, 2022 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for taking the time to review us, Kamela. It was our pleasure to have provided you with the great customer service you deserve. Our team was grateful to have helped you with getting your new vehicle. If there is anything else you need please let us know. - Thomas Fortune, General Manager

March 09, 2022

Our experience was great. Bronson was amazing he was very helpful from beginning to end. We will be back 100%!! Thank you lhm and bronson!! More

by vluke1119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bronson
Mar 09, 2022 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Thomas Fortune, General Manager

November 10, 2021

I would give ZERO stars if possible!! I’ll spare you the details, go somewhere else! More

by scandrus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve A
March 03, 2021

Do NOT take your car here! Had a simple oil change done, then had to take it back 2 MORE TIMES for continued leaking. Brennan, the car guy, broke the hood latch release so it was replaced, but since there w More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brennan
Mar 09, 2021 -

Larry H. Miller Ford Lincoln Provo responded

Hello there. We cannot find records of your visit to our dealership. It appears your service experience was with Larry H. Miller Chrysler Jeep Dodge Ram. If there is anything more we can do to help please let us know. - Thomas Fortune, General Manager

February 03, 2021

Fantastic dealership. I enjoyed having my car repaired at the shop. The service writer and technician we're awesome to work with and correct all my cars issues at this time More

by Big E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt unrein, Evan
Feb 05, 2021 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Thomas Fortune, General Manager

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