
Larry H. Miller Ford Lakewood
Lakewood, CO
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Purchased a used 05 Ford FX4 F150 Crew Cab truck... Purchased a used 05 Ford FX4 F150 Crew Cab truck... Paid too much for a vehicle that it turns out had been in an accident previously. Waited all Purchased a used 05 Ford FX4 F150 Crew Cab truck... Paid too much for a vehicle that it turns out had been in an accident previously. Waited all day for my new vehicle to be prepared for sale. At 6:30 pm they were closing and then someone came out and said they couldn't get it done today. I pushed back until they finally stayed late and got it done... But they shouldn't have set my expectations that they could, or made me sit in the lobby for five hours if they couldn't. Watched the owner as he yelled at and humiliated the front desk girl (more than twice) for petty reasons. Getting license plates was a pain because finance waited two months to submit title work to the state, and it took me two weeks of calling with no response to get an answer. Poor follow up overall. Car dealerships are pretty universal in how they operate. Lakewood Fordland is no exception. More
Shaun was able to do a dealer transfer to get us the 2013 Ford Explorer we wanted within our budget. They also got us an intrest rate lower than we expected. Ford Explorer we wanted within our budget. They also got us an intrest rate lower than we expected. More
Rick, Terry, and the rest of the staff worked their butts off to get us into the 2005 Freestar at a payment we could afford, and we're absolutely in love with the van--perfect for our growing family! off to get us into the 2005 Freestar at a payment we could afford, and we're absolutely in love with the van--perfect for our growing family! More
Richard Fair was very good to deal with. He worked hard to get me the deal I wanted. Would purchase there again when i am looking for my next car. to get me the deal I wanted. Would purchase there again when i am looking for my next car. More
An overall great experience buying a new truck. This was my first purchase of a brand new vehicle and Hamid and the rest of the staff made it a great experience. I would recommend to anyone looking for a n my first purchase of a brand new vehicle and Hamid and the rest of the staff made it a great experience. I would recommend to anyone looking for a new vehicle. More
Very friendly and knowledgeable staff. Helped me in every way and answered all my questions. They worked with me on getting the best price possible. every way and answered all my questions. They worked with me on getting the best price possible. More
I needed a small car that I could get into the garage. I wanted something that was fuel efficient and easy to get into. It is easier to get in and out of some parking spots. Everyone was friendly and helpf wanted something that was fuel efficient and easy to get into. It is easier to get in and out of some parking spots. Everyone was friendly and helpful. More
This last experience at Lakewood Ford was my second automobile buying experience at Lakewood Ford. When I arrived at the dealership Karri greeted me and made me feel like I would be taken very good car automobile buying experience at Lakewood Ford. When I arrived at the dealership Karri greeted me and made me feel like I would be taken very good care of. We looked at several F-150's until I settled on a beautiful black F-150. We drove it, looked at it inside and out, I thought about it over night, then came back the next day to take care of the paperwork. Karri helped me understand how everything works and has done a great job of folling up with me since the purchase 6 months ago. I am very pleased with the experience at Lakewood Ford. More
Chad White was absolutely wonderful. He was very respectful and never pushy (which has been a hard quality to find at dealerships in Colorado Springs). I traveled quite a ways to see what he had to respectful and never pushy (which has been a hard quality to find at dealerships in Colorado Springs). I traveled quite a ways to see what he had to offer and he even offered to pay for my gas if he couldn't find what I wanted. Ron kept me entertained and JR was great and explained all the paperwork to me when I went to the back to sign (I have never had a good experience when signing). The entire experience was great and I drove away in my brand new 2013 Ford mustang! Have told all my friends about this great dealership. More
The Ford new car price and associated special incentive offer was appealing and fair, the trade offer was fair and reasonable, and Mr. Cramer's friendliness, answers to any questions, and overall handling offer was appealing and fair, the trade offer was fair and reasonable, and Mr. Cramer's friendliness, answers to any questions, and overall handling of our transaction was much appreciated. More