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Larry H. Miller Ford Lakewood
Lakewood, CO
1,000 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 16, 2014
Came in under some stress needing a car asap. Went to a few other dealerships before Fordland and got the usual run around. Sal did a great job getting the exact kind of car I wanted in the price range I w few other dealerships before Fordland and got the usual run around. Sal did a great job getting the exact kind of car I wanted in the price range I was looking for. He was easy to work with and easy to talk to. I never felt any kind of salesman pressure from him during the entire purchase of the car. Would def recommend anyone looking for a car to go and talk to Sal. More
by Squish
February 05, 2014
Karri was great again!! Sold me my Explorer in 2012, and now this Jeep in 2014! Best saleswoman out there! Very understanding and did everything I asked. now this Jeep in 2014! Best saleswoman out there! Very understanding and did everything I asked. More
by DevinT
Employees Worked With
Karri Smith, Karri Smith
January 14, 2014
I went to the Costco.com site to see what Ford dealer they would recommend. I trust their judgment. I needed an excellent price on a used vehicle that would fit my budget. I went to two other Ford dea they would recommend. I trust their judgment. I needed an excellent price on a used vehicle that would fit my budget. I went to two other Ford dealerships in northern CO. and got the run-around. I told them what I needed and they didn't have me come to the dealership until they knew they had something that would work. VERY nice for them to not run me through the typical, "come in and see if we have something you like and we'll talk price later" crap. They put my needs FIRST. I am very appreciative to Tammy and Mike for making it work. I love my "new" 2012 Escape. I will come back to these fine people. More
by suzanneashley
Employees Worked With
Tammy Cousar, Mike Cross
July 07, 2013
My wife and I visited Lakewood Fordland 0n 7/6/13 to look at a 2013 Escape. We were met at the front door by a sales associate names Justin Armstrong. He was friendly and energetic. That will be the end of t at a 2013 Escape. We were met at the front door by a sales associate names Justin Armstrong. He was friendly and energetic. That will be the end of the positive things stated in this review. We explained that we wanted to take one for a test drive. After taking some of our information, Justin disappeared for about 15 mins to grab the keys. Once we returned, we went out to the lot and he discovered that the keys grabbed were not for any of the cars on the lot. 15 mins later we finally got the keys for the vehicle we were going to test drive. Not a very good use of time. We were test driving a 2013 SEL model with s 2.0L engine. When we asked the difference between the SEL and Titanium package, his answer was "Well, umm, just alot of different things, mostly technology". We asked for an example and all he was able to offer was that more voice commands were available. Very descriptive. When we asked about pricing (with available rebates) and the availability of colors, he involved his sales manager Shawn. 15-20 mins later Justin came back with the pricing on a 1.6L SEL, not the 2.0L we were looking for He went back to Shawn again and this time was a little quicker to get the pricing, but priced a Titanium, not an SEL. The sales department seemed to be very confused about what we were asking for. We asked for the MSRP plus the available rebates. Shawn did not price using the rebates, just the MSRP. At this point I was upset at myself for wasting my own time. When I asked again, what is available on the Titanium package that is not on the SEL, Justin replied "Um, well, lets see here... I think there might be a moon roof". This is when we left feeling that we 1) Wasted our time 2) Had no more information that we came in the door with Others likely will have a different experience, but this one was bad enough to cross them off my list forever for a new car purchase. More
by malcorn
Employees Worked With
Justin Armstrong
June 27, 2013
My curious nature has been known to bring even the most patient of men to their knees. Sal not only spent the greater part of a day working out a deal, teaching me about the complexities of the Fusion Hyb patient of men to their knees. Sal not only spent the greater part of a day working out a deal, teaching me about the complexities of the Fusion Hybrid I bought, he made it a point to get to know me and anticipated a lot of the many many questions I had. He has continued with the same level of commitment and diligence in customer service after the sale. Sal is a stellar personable ambassador for a dealership that's a cut above the rest. (sorry about the 600 question quiz on sale day, Sal...you did pass...got an "A+"). More
by PhilRupp
Employees Worked With
Terry Duncan, RJ Eastman
April 05, 2013
This dealership and sal were great! Hands down overall great experience. I will buy all my cars from here and suggest this dealership to all My friends and family. I felt welcomed and comfortable. I reall great experience. I will buy all my cars from here and suggest this dealership to all My friends and family. I felt welcomed and comfortable. I really trust sal because he got me the best deal on my car. Love my car & this dealership!! More
by Yorkielover
April 04, 2013
My husband and I bought a new ford escape on January 1 2013. We really love the new car but I have to say our experience with your facility was exceptional. I have already advised several people to go to 2013. We really love the new car but I have to say our experience with your facility was exceptional. I have already advised several people to go to Lakewood Ford if they need to buy a new car. Sal was awesome. He made sure our questions were answered. My husband had concerns about the 4 wheel drive and how it worked. Sal made sure he understood exactly how it worked. He also made sure our new car was washed and detailed before we left the lot. I was also impressed that he made sure our phone was setup with sync. I cannot remember all the names of the people we shook hands with. I can tell you that every person we talked to was very respectful and helpful. Thank you to everyone who worked on New Years day! Vickie and Carl Mcmakin More
by vlmcmakin
Employees Worked With
Terry Duncan
April 04, 2013
Sal carefully, clearly, competently, and patiently went over the multitude of things we needed to know about our new CMax Plug-In Hybrid to make our driving experience the best it could be. Thanks, Sal! over the multitude of things we needed to know about our new CMax Plug-In Hybrid to make our driving experience the best it could be. Thanks, Sal! More
by jkhahn
April 02, 2013
Another excellent sales experience at Lakewood Fordland!!! My husband and I purchased a 2013 F150 and worked with Sal. He searched until he found the truck we wanted, with the options we wanted, Fordland!!! My husband and I purchased a 2013 F150 and worked with Sal. He searched until he found the truck we wanted, with the options we wanted, and ordered the accessories we wanted. He even took time out of his busy schedule to deliver the truck to our house. This is not our first time purchasing a vehicle from Lakewood Ford or working with Sal AND it will not be our last. More
by spurschick
March 26, 2013
Everyone at this Dealership made us feel very comfortable in our process of purchasing our new vehicle. Especially Salvador Hernandez Jr. He was friendly and personable and would recommend him to anyone l in our process of purchasing our new vehicle. Especially Salvador Hernandez Jr. He was friendly and personable and would recommend him to anyone looking into purchasing a vehicle. More
by LeeMendoza
