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Larry H. Miller Ford Lakewood

Lakewood, CO

3.8
1,000 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,000 reviews

August 31, 2022

Had coolant system flushed & they didn’t fill the coolant reservoir with coolant… Idiot light came on warning of no coolant, had to pull over on Interstate 5 to find coolant to add… then we were concerned if More

by Lohrski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tesia tourkolias
Sep 01, 2022 -

Larry H. Miller Ford Lakewood responded

Hello, thank you for taking the time to write this review. If we somehow failed to refill your coolant, I would appreciate the opportunity to speak with you so that we can discuss potential solutions to this issue. If we have not connected by the time that you find this response, please reach out to me personally. I look forward to working with you to fix this problem. - Todd Hilleboe, General Manager (720) 789-7790

August 30, 2022

Blaine was terrific! My car went down when I was visiting Denver, the dealership was backed up, but Blaine and team had my vehicle turned around in less than a week! More

by josephacomerjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine!!!
Aug 30, 2022 -

Larry H. Miller Ford Lakewood responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Todd Hilleboe, General Manager

August 30, 2022

Every person in the car buying process at Larry H. Miller Ford was more than helpful! 10/10 recommend :) More

by Hayley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sarnecki, Emily Vanatta, Rachel Haviv
Aug 31, 2022 -

Larry H. Miller Ford Lakewood responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Todd Hilleboe, General Manager (720) 789-7790

August 28, 2022

Matthew made the process smooth and buying a Ford a pleasure, through the offered service plans and warranty it makes me feel safe. More

by andersenja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sahli, Matthew Caswell
Aug 29, 2022 -

Larry H. Miller Ford Lakewood responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Todd Hilleboe, General Manager

August 26, 2022

Did not get off to a good start left my truck for two days and they did nothing. However, Lewis called me and made arrangements for a rental and to get the vehicle back in quickly. Blaine was very courte More

by Kevinkihn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blaine, Luis Rios
August 23, 2022

The salesperson, Hannah, was transparent, efficient, and respectful of my time. I went in to purchase a vehicle on a very tight schedule, having less than 3 hrs available, and Hannah and her colleagues at L More

by Kkenov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah
Aug 24, 2022 -

Larry H. Miller Ford Lakewood responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve. We hope you will continue to come to see us in the future! - Todd Hilleboe, General Manager

August 22, 2022

Wow they have sure change my mind Ryan has when above and beyond to make my experience much better thank you Ryan for taking care of my truck More

by Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Shane Sahli, Rachel Haviv, Micah McHenry
Aug 22, 2022 -

Larry H. Miller Ford Lakewood responded

Ricardo, thank you for your patience and for working with us to improve your overall experience. We look forward to working with you in the future! - Todd Hilleboe, General Manager

August 20, 2022

It was a painless process. The dealer was very straight forward and there were no markups or unwanted add ons. Add ons were optional which I appreciate More

by Cdw86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Daniel
Aug 22, 2022 -

Larry H. Miller Ford Lakewood responded

Thank you for leaving that great review. It was our team's pleasure to have provided a smooth car buying experience. Come back again soon if there’s anything else we can do for you or your new vehicle! - Todd Hilleboe, General Manager

August 19, 2022

The purchase went well the tremor was spotless for delivery. In and out fast great place More

by MARKANDCAROLLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Tori Carroll, Rachel Haviv
Aug 19, 2022 -

Larry H. Miller Ford Lakewood responded

Thank you for your great review, Mark! Your positive recommendation is really appreciated! Our sales team was happy to help you find a vehicle you enjoy. Come back to see us again soon. - Todd Hilleboe, General Manager

August 18, 2022

This is a horrible customer service dealership with shady business practices. Xxx xxxx xxx xxx More

by nixs_76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conor Baughman, Daniel Price
Aug 19, 2022 -

Larry H. Miller Ford Lakewood responded

Hello, thank you for leaving this review. Unfortunately, your review does not leave a lot of information for us to understand what may have gone wrong during your visit. Please reach out to me personally so that we can get to the bottom of this together. - Todd Hilleboe, General Manager (720) 789-7790

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