Larry H. Miller Ford Lakewood

Excellent service Very good service. Excellent technician. Good information sharing with customer regarding concerns of vehicle. Reasonable wait. Good waiting room. Rev Very good service. Excellent technician. Good information sharing with customer regarding concerns of vehicle. Reasonable wait. Good waiting room. Review of checklist is very helpful to know what needs to be done now and in near future to keep car in good running condition. Have always been eased with the service department and technicians. More

Helpful The personnel was very friendly, informative, and pleasant to work with. Told us where the other Larry Miller Ford was in Waco and how many more oil c The personnel was very friendly, informative, and pleasant to work with. Told us where the other Larry Miller Ford was in Waco and how many more oil changes we have left. More

Good service and nice staff The right rear view mirror was replaced. Kevin was thorough in tracking down the part I ordered and getting it installed while I waited. My car was The right rear view mirror was replaced. Kevin was thorough in tracking down the part I ordered and getting it installed while I waited. My car was given a wash and vacuum - great service from a good dealership. I recommend them. More

Fantastic service Went to have services done on my ST and Escape. Was helped by Brandon, Maria and Mike. Great service, great job, took care of my babies. Went to have services done on my ST and Escape. Was helped by Brandon, Maria and Mike. Great service, great job, took care of my babies. More

Awesome service! Thank you so much for being efficient, professional and all around pleasant. I had gone to another dealer about my squeaky brakes and I don’t think th Thank you so much for being efficient, professional and all around pleasant. I had gone to another dealer about my squeaky brakes and I don’t think they ever drove the vehicle. I got my escape back and the squeaking continued to get worse. Tried your dealership and the problem was solved! I am so pleased and will definitely be back...despite the fact that you are further away. Thank you! More

Always thorough This service center is always right on target. All staff are very professional and take careful time and review to make sure all customer concerns ar This service center is always right on target. All staff are very professional and take careful time and review to make sure all customer concerns are properly addressed. I highly recommend LHM Ford service center. More

Fantastic As a first time buyer, Zach was over the top when it came to customer service, professionalism, and all around just be a stand out person. Because of As a first time buyer, Zach was over the top when it came to customer service, professionalism, and all around just be a stand out person. Because of our experience with him, we'd be sure to recommend Larry H. Miller Ford to anyone who is looking for a vehicle. More

Purchased my truck from you and enjoyed it Very friendly people in the maintenance shop and highly satisfied with your dealership when I purchased my truck there. We take our truck in for servi Very friendly people in the maintenance shop and highly satisfied with your dealership when I purchased my truck there. We take our truck in for service and have always been very pleased with all the employees at your dealership More

Beware of the Crooks of Larry H Miller-Ford, Lakewood, CO PLEASE DO YOUR RESEARCH BEFORE DOING BUSINESS WITH LARRY H. MILLER-FORD-LAKEWOOD. Here's my experience. I recently purchased a vehicle from Larry H. PLEASE DO YOUR RESEARCH BEFORE DOING BUSINESS WITH LARRY H. MILLER-FORD-LAKEWOOD. Here's my experience. I recently purchased a vehicle from Larry H. Miller-Ford Lakewood, Colorado. I have never been so disrespected and treated so poorly by a dealership. I have bought my fair share of new vehicles so the process isn't foreign. Here's what happened. I was in the market for a certain pick-up, certain features and color. 2017 Ford Raptor. I called around. Found 1 in Colorado Springs it was a good deal. I had a call into LHM. They called back and said squash that deal I have a even better deal for you. Dropped that truck off from Phil Long and went up to Denver. From the moment we got there the staff was short with us and rude. The sales manager acted like he didn't want to do business with us. Needless to say after many hours we got the deal (a good deal or so we thought), signed papers, got the temp tag and we were on our way. Until.....1 week later calls start coming in-multiple calls back to back demanding this and that by Aaron and Walter-Rude. They were confrontational from the time the phone was answered. Calling while working and leaving badgering messages. Stating we need to bring back the truck or put money down ($3800) however, never explained to us why. The next day comes and now they need more (now its $4500). Calling at 7 at night. Telling us we stole the truck and how they are calling the cops and getting it reposed. We are not criminals. We lost sleep over it, thinking we are going to wake up and our brand new truck is going to be gone. We have the contract and signed papers. They gave us the keys. I don't think they would of given us an $80,000 truck after running my credit and finance part of it if we didn't qualify. After multiple phone calls and empty threats and bullying from the LHM staff we finally got to talk to the GM who had no idea what his employees had been up too. Bullying customers to cover their own behinds. Complete harassment. Through this all we never heard from our sales lady-Jillian. Bottom-line what it came down too was they made a deal with us and someone else came in looking for the same pick same color and was willing to pay way over MSRP. They were doing everything to get this truck back and sale it as a dealer demo to that person. We were finally told that, that was what was going on and why the other LHM reps were so pushy, like it gave justification to treat us like trash and criminals. Needless to say I am disgusted with the turn out of this dealership and how they conduct business. I feel like their sales lady and the staff there is dishonest, misleading and deceiving. Honestly, the only thing they are constant at is gives Larry H. Miller and his reputation a bad name. All I can get out of LHM-Ford Lakewood is the go around. After this nightmare I would of been better off doing the 1st deal at Phil Long in Colorado Springs. At least there they showed some professionalism and respect. I will never do business with the location or any Larry H Miller locations. I will share my experience with everyone I know. More

Unable to do a sevice Dealership was unable to do a walk-in oil change several hours before the service department closes. As it stands will only do the three services that Dealership was unable to do a walk-in oil change several hours before the service department closes. As it stands will only do the three services that came with the purchase of the vehicle and then may never return to set Department More