Larry H. Miller Ford Lakewood

FINALLY!!! I was recently the victim of the recall on the output speed sensor issues. A year ago I was told to come in to fix it. These guys reprogrammed the com I was recently the victim of the recall on the output speed sensor issues. A year ago I was told to come in to fix it. These guys reprogrammed the computer and sent me on my way. A month ago I started experiencing problems with the transmission. The code I kept getting on my scanner was P0720. I went in to Larry H. Miller with this and was told it has to throw a code before on their scanner before they can look at it. I was sent on my way. After it doing it several times again I could not get it in from my location. Finally it went in limp mode and would not clear out. I drove 25 miles across Denver Metro in 3rd gear. Once I got to the service center, I sat in the building engine running for several minutes before I was approached. I said now it’s doing it and won’t clear so I’m immobile. I was told it would be 10 days before they could even look at it. Very displeased with this I said I would appreciate any and all help as I work in construction across town. After being told many times that I would not be help for 10 days at the earliest, the young man that helped me initially said let me scan the VIN and look at something. After a little research ( about 3 min worth ) he figured out that the problem I was having was tied to the recall. I left my tuck there and the next day it was fixed. I felt very upset that it took an hour or so to get the point across to someone that it was a recall idem. I felt mistreated on 3 different occasions before anyone would do anything to help. You ask would I recommend Larry H. Miller Ford? Yes, but I warn whomever to stay there and keep repeating yourself until someone listens to you, as I had to. More

Scott Baily is best mechanic I have seen in 50 years Scott Baily is honest and very good at working on cars. Ryan is wonderful to work with. They are the only reason I bought my car there and the only Scott Baily is honest and very good at working on cars. Ryan is wonderful to work with. They are the only reason I bought my car there and the only reason I would ever recommend them. Certainly not for how sales took advantage of me now on the last three cars. My repair on my hail damage was over $2000.00 more than the so called discount they gave me. That makes over $30k lost with $33k on a car worth 7k less than the loan. What hurts are the lies from sales to a loyal customer. Never again. Only service on the hail dented car. More

Ford Focus Told us Ford would not warranty a sputtering problem even though still under warranty. Did not offer to fix even outside of warranty. Could get better Told us Ford would not warranty a sputtering problem even though still under warranty. Did not offer to fix even outside of warranty. Could get better service by not showing up. More

helpful sales person. good inventory. Larry Miller had really good inventory. Sales person Christian Ortiz was very knowledgeable and helpful. Car was delivered detailed and filled with ga Larry Miller had really good inventory. Sales person Christian Ortiz was very knowledgeable and helpful. Car was delivered detailed and filled with gas. Good, no pressure experience. More

Ford focus Dealership is not the problem. It is the manufacturer of the car. Ford use to make a good product. This dealership has done their Best Dealership is not the problem. It is the manufacturer of the car. Ford use to make a good product. This dealership has done their Best More

We were very pleased with our experience! Friendly employees and no pressure! We feel we got a good price on the vehicle we purchased. Our salesmen, Christian and Nick were very knowledgeable Friendly employees and no pressure! We feel we got a good price on the vehicle we purchased. Our salesmen, Christian and Nick were very knowledgeable and helpful. It was a pleasant experience. More

My neeeewww caaarrr! Ruth and Aaron were amazing to work with! They made the process very easy with no pressure. Also showed me all the new features of the my new car! Ruth and Aaron were amazing to work with! They made the process very easy with no pressure. Also showed me all the new features of the my new car! More

Good experience I worked with Randolph Warren. A gentleman I would recommend to anyone. AJ in finance was also great to work with. Very happy with interaction. I worked with Randolph Warren. A gentleman I would recommend to anyone. AJ in finance was also great to work with. Very happy with interaction. More

Oil change I had an appointment for 9 am I saw my car still in the parking lot 45 min later not happy it took so long to start on my car I had an appointment for 9 am I saw my car still in the parking lot 45 min later not happy it took so long to start on my car More