Larry H. Miller Ford Lakewood

Reprogramming for keyto car Brandon was very polite and extremely helpful. Asked a few questions and he answered withnpeofessional sound. Grateful to have had his assistance. Nic Brandon was very polite and extremely helpful. Asked a few questions and he answered withnpeofessional sound. Grateful to have had his assistance. Nice to walk into a dealership and see true customer service. Great job Brandon More

Great Service - Minimal Haggling The customer service was great. We were greeted in the parking lot by Michelle and she was very friendly and knowledgeable throughout the entire proce The customer service was great. We were greeted in the parking lot by Michelle and she was very friendly and knowledgeable throughout the entire process. They originally offered less for our trade than we were expecting, but ultimately made the numbers work for us. We received multiple follow up calls in the days after the purchase making sure we had no questions or concerns with the process or any of the vehicle functionality, which was appreciated. More

Great customer service Maria in Service was excellent. I arrived with for an appointment and had actually made an error in scheduling...Maria was helpful in putting my vehic Maria in Service was excellent. I arrived with for an appointment and had actually made an error in scheduling...Maria was helpful in putting my vehicle on the list for service that day anyway...It was my birthday and her professionalism allowed me keep my scheduled appointments...I am a medical professional and appreciate receiving the kind of customer service I provide the community every day..well done!! Carl More

Awesome but very long wait! Service is excellent. Communication good. Love the hustle style. But I had very long wait! Also, as side note: While waiting I could hear sales tea Service is excellent. Communication good. Love the hustle style. But I had very long wait! Also, as side note: While waiting I could hear sales team talking. I was very offended at the inappropriate language - multiple curse words and complaining about other employees. More

Engine Light came in Awesome quick service fitting my reason (engine light on) into a heavy schedule yet able to get my car fixed in time for taking it on a long trip. Awesome quick service fitting my reason (engine light on) into a heavy schedule yet able to get my car fixed in time for taking it on a long trip. Great job by Kevin More

Contacting me re:work and when car ready. Add issues after I called to find the status and when my car would be ready. Keep another day did not inform me when ready. My light on gear shift out since repair. H I called to find the status and when my car would be ready. Keep another day did not inform me when ready. My light on gear shift out since repair. Have to wait another week for analysis More

Best dealership ever! Love Larry Miller Ford dealership! The service team is excellent! Everytime I bring my truck in for oil change they get my truck in and out in a timel Love Larry Miller Ford dealership! The service team is excellent! Everytime I bring my truck in for oil change they get my truck in and out in a timely manner and wash it. They answer my questions and treat me and my truck perfectly! My salesman is great and the service guys are wonderful! More

Over and Above Customer Service My car salesman Randolph was flat out the best I've ever had the pleasure of dealing with in buying a car. He did not quit until he found me the PERF My car salesman Randolph was flat out the best I've ever had the pleasure of dealing with in buying a car. He did not quit until he found me the PERFECT car that I wanted. More

Great Service Department Kevin Casey was the service manager for our Ford Explorer. He did a wonderful job explaining everything that was wrong with our vehicle and what was t Kevin Casey was the service manager for our Ford Explorer. He did a wonderful job explaining everything that was wrong with our vehicle and what was to be covered by our extended warranty. He kept in constant contact with us and provide an update accordingly. We have had our vehicle serviced by Lakewood Fordland for over four years and will not take it anywhere else. More

Exceptional service as always at Larry Miller Ford Even though the service department was really busy they got me in at my scheduled time. Oz was my service mgr,professional and very courteous Even though the service department was really busy they got me in at my scheduled time. Oz was my service mgr,professional and very courteous More