Larry H. Miller Ford Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,000 reviews
Service My truck was acting strange but they let me drop it off so they could work it in their tight schedule. They had me repaired and back on the road in a My truck was acting strange but they let me drop it off so they could work it in their tight schedule. They had me repaired and back on the road in a day. Great customer service. More
Service visit Ryan is on top of my service needs and is professional in our dealings. The service department keeps me informed of progress and generally has my vehi Ryan is on top of my service needs and is professional in our dealings. The service department keeps me informed of progress and generally has my vehicle back when promised. It can sometimes take some time to get in for service due to their volumes but this hasn't been a problem for me as yet. only downside is a lack of loaner cars that were provided by the prior owner of the dealership. However, they do provide a rental if warranty service is performed but this isn't very convenient. Overall, I am satisfied with the service department. . More
Pleasure to work with. Chris is great salesman and works hard for his customers. This is my 2nd car i have purchased from Larry H Miller Ford Lakewood and I would purchase a Chris is great salesman and works hard for his customers. This is my 2nd car i have purchased from Larry H Miller Ford Lakewood and I would purchase again. More
In and out in under and hour! They gentleman who helped me was very quick to the point and professional. He made sure I was happy while I was waiting and made sure everything with They gentleman who helped me was very quick to the point and professional. He made sure I was happy while I was waiting and made sure everything with my car was running smoothly. He even washed the car for me! What a surprise to come back when getting in to leave. Always a pleasent experience for my at Larry H Miller Ford. More
Good service Maria was friendly, polite, and professional. All service items were performed as expected, except the service took approximately 30 minutes longer t Maria was friendly, polite, and professional. All service items were performed as expected, except the service took approximately 30 minutes longer than quoted. I will return for additional service in the future. More
Reprogramming for keyto car Brandon was very polite and extremely helpful. Asked a few questions and he answered withnpeofessional sound. Grateful to have had his assistance. Nic Brandon was very polite and extremely helpful. Asked a few questions and he answered withnpeofessional sound. Grateful to have had his assistance. Nice to walk into a dealership and see true customer service. Great job Brandon More
Contacting me re:work and when car ready. Add issues after I called to find the status and when my car would be ready. Keep another day did not inform me when ready. My light on gear shift out since repair. H I called to find the status and when my car would be ready. Keep another day did not inform me when ready. My light on gear shift out since repair. Have to wait another week for analysis More
Awesome but very long wait! Service is excellent. Communication good. Love the hustle style. But I had very long wait! Also, as side note: While waiting I could hear sales tea Service is excellent. Communication good. Love the hustle style. But I had very long wait! Also, as side note: While waiting I could hear sales team talking. I was very offended at the inappropriate language - multiple curse words and complaining about other employees. More
Great Service - Minimal Haggling The customer service was great. We were greeted in the parking lot by Michelle and she was very friendly and knowledgeable throughout the entire proce The customer service was great. We were greeted in the parking lot by Michelle and she was very friendly and knowledgeable throughout the entire process. They originally offered less for our trade than we were expecting, but ultimately made the numbers work for us. We received multiple follow up calls in the days after the purchase making sure we had no questions or concerns with the process or any of the vehicle functionality, which was appreciated. More
Engine Light came in Awesome quick service fitting my reason (engine light on) into a heavy schedule yet able to get my car fixed in time for taking it on a long trip. Awesome quick service fitting my reason (engine light on) into a heavy schedule yet able to get my car fixed in time for taking it on a long trip. Great job by Kevin More