Larry H. Miller Ford Lakewood

Ron T I scheduled an oil change and tire rotation, after 2 1/2 hours they said my truck was ready.I'm a busy guy never had any problem before, so a couple d I scheduled an oil change and tire rotation, after 2 1/2 hours they said my truck was ready.I'm a busy guy never had any problem before, so a couple days later I checked their work. Oil timer was not reset, tires where not rotated tire weights had not moved and the engine oil was still dirty. I am offended by what your service department did. Tell Todd Hoskins to take me off the mailing list , I wont be back. To all the consumers who don't know how to work on cars and trucks , beware. More

Service Nightmare I bought a new 2017 F350 King Ranch diesel from Larry Miller Ford Lakewood, CO approximately one year ago. After being a 30 year customer of Lakewood I bought a new 2017 F350 King Ranch diesel from Larry Miller Ford Lakewood, CO approximately one year ago. After being a 30 year customer of Lakewood Ford I expected the same service and care. Unfortunately I received the opposite. My truck has been serviced three times in the last year at this dealership. Each time I got my truck back from a service there was something that was wrong, but they were minor and I allowed them to fix it immediately without complaint. However, today i had am oil change, fuel filter replacement and tire rotation. Because of past problems I took the valve stem cap off of the right front tire. When I came back to pick up the truck the right front tire had not been moved. There was a 10 foot long diesel fuel spill from under one of the filters and the truck would not start due to the loss of fuel pressure. I spoke with the service manager who was condescending and appeared as if my concerns was an inconvenience. I will not go back even thought they are 10 minutes from my house. I base where I buy a vehicle I from on what the service is after the sale. With Larry Miller Ford it's buyer beware. I am also changing my extended warranty from Larry Miller to a Ford factory warranty. More

Purchased new Escape Great staff, easy to work with, clean, loved the gong, great deal for my Jeep, great deal on the Escape. Thanks! Will recommend to others! Great staff, easy to work with, clean, loved the gong, great deal for my Jeep, great deal on the Escape. Thanks! Will recommend to others! More

Service experience It was the first time in a long time that I pulled into any dealer's service bay and felt the service advisor being genuinely interested in taking car It was the first time in a long time that I pulled into any dealer's service bay and felt the service advisor being genuinely interested in taking car of me and my vehicle. I came in for a basic 5000 mile oil change, ready to pay the tab, only to have Logan look up my purchase history and remind me that I had some free oil changes. It wasn't a huge cost savings, but going that extra distance is farther than any service advisor ever went with any previous vehicle I ever owned. More

Excellent service Service advisor Charles Osburn was a great help with my service. Charles was very knowledgeable and helpful with solving my problem. The service was Service advisor Charles Osburn was a great help with my service. Charles was very knowledgeable and helpful with solving my problem. The service was very quick and the vehicle was ready when promised. More

Service was great! Was recommended by friends and have not been disappointed so far with service visits for both of my vehicles. Next vehicle I will consider buying at y Was recommended by friends and have not been disappointed so far with service visits for both of my vehicles. Next vehicle I will consider buying at your dealership. More

Customer service Jake was great! Went above and beyond to get everything taken care of in the time he said it would take. I’ll ask for him next time. Jake was great! Went above and beyond to get everything taken care of in the time he said it would take. I’ll ask for him next time. More

F250 Purchase I told the salesman what I wanted. He got me exactly what I asked for and at the cost I said I could afford. Straightforward and honest. Everyone wa I told the salesman what I wanted. He got me exactly what I asked for and at the cost I said I could afford. Straightforward and honest. Everyone was extremely helpful. They did what the said and in a timely manner. great experience More

Exerience buying and Escape. Jevon was very polite and knowledgeable. He worked hard to find the vehicle that suited by needs and did not try to sell me something I didn't want. Jevon was very polite and knowledgeable. He worked hard to find the vehicle that suited by needs and did not try to sell me something I didn't want. When it came time to talk about price he was very forthright and there were no games, we came to an agreement very quickly. More

Excellent Experience Purchased a new truck and a no pressure, accommodating, friendly experience. Duwoyn Snipe was a pleasure to work with and we will look at trading our Purchased a new truck and a no pressure, accommodating, friendly experience. Duwoyn Snipe was a pleasure to work with and we will look at trading our next vehicle here as well. More