
Larry H. Miller Ford Lakewood
Lakewood, CO
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I came in to get a transmission replace part is clutch i Larry Miller has always been awesome and the people are awesome they take care of me very quickly I understand everything Brian was fantastic just dis Larry Miller has always been awesome and the people are awesome they take care of me very quickly I understand everything Brian was fantastic just disappointed in the vehicle having to have transmission replaced I had a previous Ford focus also had transmission replaced twice very disappointed in quality of my vehicle dealership was amazing in fixing and taking care of me More
Excellent customer service, even for routine maintenance My sales person was friendly and very knowledgeable. I'm so pleased with my experience that I still continue to use their service department for all My sales person was friendly and very knowledgeable. I'm so pleased with my experience that I still continue to use their service department for all maintenance. Brandon is my service advisor and is honest with service time and suggestions. Finding and buying the right vehicle can be stressful. I couldn't be happier with my overall experience and reliability. More
Six days for an oil change. Dropped off for oil change and squeaking brakes. 3 days later, I call to inquire. Could not replicate brake issue. Quoted $199 power steering part. Pi Dropped off for oil change and squeaking brakes. 3 days later, I call to inquire. Could not replicate brake issue. Quoted $199 power steering part. Picked up 6 days later and only oil change was done. Brakes still squeaking... More
Sandy Perkins Very personable and professional love the car. The only snag was the length of time we had to wait for the finance manager. The dealership was very n Very personable and professional love the car. The only snag was the length of time we had to wait for the finance manager. The dealership was very nice. More
Oil change and 10 point inspection. Always have great, fast, and friendly service!! Easy to get appointment and have coffee, cappuccino, water, and popcorn while you wait in very comfor Always have great, fast, and friendly service!! Easy to get appointment and have coffee, cappuccino, water, and popcorn while you wait in very comfortable waiting area!! More
Typical service, lube, rotate Checked in with adviser Brandon Freeman, 2.5 hours later to complete lube, rotate and balance. When asked by another how I was doing, I stated that I Checked in with adviser Brandon Freeman, 2.5 hours later to complete lube, rotate and balance. When asked by another how I was doing, I stated that I was getting impatient with 2 hour wait Brandon overhead and responded defensively, telling me it was fair! More
Service Chase was awesome. Really appreciated his help. Great work on the car and he did a great job of keeping me updated on current and future woek Chase was awesome. Really appreciated his help. Great work on the car and he did a great job of keeping me updated on current and future woek More
Good serivice! Everyone was helpful and courteous, highly recommend! Went in for an oil change and tire rotation and all the word performed was good. Thank you. Everyone was helpful and courteous, highly recommend! Went in for an oil change and tire rotation and all the word performed was good. Thank you. More
Great service Super customer service representative help me get my truck serviced. And back on the road in no time. Jake Daniels was super nice and really helpful. Super customer service representative help me get my truck serviced. And back on the road in no time. Jake Daniels was super nice and really helpful. More
Service? I bought my brand new car in November and there were a couple of cosmetic items that needed fixed. From my first visit to their service department the I bought my brand new car in November and there were a couple of cosmetic items that needed fixed. From my first visit to their service department the ball was dropped. After 4 months and multiple visits I was fed up and I went to another ford dealer where they were able to fix my problem with one visit. More