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Larry H. Miller Ford Lakewood

Lakewood, CO

3.7
1,005 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,005 reviews

June 14, 2018

I came in to get a transmission replace part is clutch i Larry Miller has always been awesome and the people are awesome they take care of me very quickly I understand everything Brian was fantastic just dis More

by LeeMendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 14, 2018 -

Larry H. Miller Ford Lakewood responded

Lee, I am glad to hear that Brian and our team could be of help with your transmission and help you have a good experience with us. Thank you for leaving us this review and be sure to let us know if we can be of help in the future. - Todd Hoskins, General Manager

June 04, 2018

Excellent customer service, even for routine maintenance My sales person was friendly and very knowledgeable. I'm so pleased with my experience that I still continue to use their service department for all More

by V1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Copeland
Jun 05, 2018 -

Larry H. Miller Ford Lakewood responded

Thank you for sharing your experience with us. I am so glad to hear that our team here has taken such wonderful care of you. It is a true joy to hear that you were able to leave happy with your time here. If there is anything else we can do for you be sure to let us know. - Todd Hoskins, General Manager

June 03, 2018

Six days for an oil change. Dropped off for oil change and squeaking brakes. 3 days later, I call to inquire. Could not replicate brake issue. Quoted $199 power steering part. Pi More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hamid Azad, Mike Absher
Jun 04, 2018 -

Larry H. Miller Ford Lakewood responded

Troy, I am disappointed to hear that you felt your experience with us was not as good as it could have been. We strive to give our customers the best service possible. Please reach out to me at your earliest convenience at (720) 789-7790. I will look forward to hearing from you and finding a way to help better your experience with us. Todd Hoskins, General Manager

May 30, 2018

Sandy Perkins Very personable and professional love the car. The only snag was the length of time we had to wait for the finance manager. The dealership was very n More

by Paramount
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JW our salesperson, Nick finance Manager
May 31, 2018 -

Larry H. Miller Ford Lakewood responded

Sandy, thank you taking the time to leave us this great review. I am always happy to hear when our customers love their car. We appreciate you coming in to see us and if you should need anything else, be sure to let us know. - Todd Hoskins, General Manager

May 18, 2018

Oil change and 10 point inspection. Always have great, fast, and friendly service!! Easy to get appointment and have coffee, cappuccino, water, and popcorn while you wait in very comfor More

by Lori2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob in service dept.
May 21, 2018 -

Larry H. Miller Ford Lakewood responded

Lori, I am thrilled to hear that we have been able to provide the best service for you whenever you come in. Thank you for sharing your experience with us. Be sure to let us know if there is anything else you should need. - Todd Hoskins, General Manager

May 16, 2018

Typical service, lube, rotate Checked in with adviser Brandon Freeman, 2.5 hours later to complete lube, rotate and balance. When asked by another how I was doing, I stated that I More

by Bondingbarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Freeman
May 16, 2018

Service Chase was awesome. Really appreciated his help. Great work on the car and he did a great job of keeping me updated on current and future woek More

by Nevbob1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
May 17, 2018 -

Larry H. Miller Ford Lakewood responded

I am so pleased to hear that Chase and our service department were able to take such wonderful care of you and your vehicle. Thank you for leaving us this kind review and rating. If there is anything else we can do to help you in the future, be sure to let us know. - Todd Hoskins, General Manager

May 16, 2018

Good serivice! Everyone was helpful and courteous, highly recommend! Went in for an oil change and tire rotation and all the word performed was good. Thank you. More

by DenverJoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
May 17, 2018 -

Larry H. Miller Ford Lakewood responded

Thank you so much for leaving us this kind review and recommendation! I am thrilled to hear that our service department was able to provide the best of experiences for you. Thank you for choosing to come and see us and if there is anything else you need, be sure to let us know. - Todd Hoskins, General Manager

May 10, 2018

Great service Super customer service representative help me get my truck serviced. And back on the road in no time. Jake Daniels was super nice and really helpful. More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Daniels
May 12, 2018 -

Larry H. Miller Ford Lakewood responded

Thank you for your great review, DB! We love having Jake on our staff and we are glad he helped get you taken care of. Come see us again soon! - Todd Hoskins, General Manager

April 02, 2018

Service? I bought my brand new car in November and there were a couple of cosmetic items that needed fixed. From my first visit to their service department the More

by Uggghhh
Recommend Dealer
No
Employees Worked With
N/A
Apr 03, 2018 -

Larry H. Miller Ford Lakewood responded

I’m disappointed to learn about your negative experience. I’m disappointed that we weren’t able to service your vehicle in a more efficient manner. We strive to get our customers back on the road as quickly as possible, and I’m sorry that you feel this wasn’t the case. We’d like to speak to you in the hopes that we can make this right. Please reach out to me at your earliest convenience via my phone number: (720) 789-7790. I hope to hear from you soon. - Todd Hoskins

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