Larry H. Miller Ford Lakewood

Service Chase was awesome. Really appreciated his help. Great work on the car and he did a great job of keeping me updated on current and future woek Chase was awesome. Really appreciated his help. Great work on the car and he did a great job of keeping me updated on current and future woek More

Good serivice! Everyone was helpful and courteous, highly recommend! Went in for an oil change and tire rotation and all the word performed was good. Thank you. Everyone was helpful and courteous, highly recommend! Went in for an oil change and tire rotation and all the word performed was good. Thank you. More

Great service Super customer service representative help me get my truck serviced. And back on the road in no time. Jake Daniels was super nice and really helpful. Super customer service representative help me get my truck serviced. And back on the road in no time. Jake Daniels was super nice and really helpful. More

Service? I bought my brand new car in November and there were a couple of cosmetic items that needed fixed. From my first visit to their service department the I bought my brand new car in November and there were a couple of cosmetic items that needed fixed. From my first visit to their service department the ball was dropped. After 4 months and multiple visits I was fed up and I went to another ford dealer where they were able to fix my problem with one visit. More

Ron T I scheduled an oil change and tire rotation, after 2 1/2 hours they said my truck was ready.I'm a busy guy never had any problem before, so a couple d I scheduled an oil change and tire rotation, after 2 1/2 hours they said my truck was ready.I'm a busy guy never had any problem before, so a couple days later I checked their work. Oil timer was not reset, tires where not rotated tire weights had not moved and the engine oil was still dirty. I am offended by what your service department did. Tell Todd Hoskins to take me off the mailing list , I wont be back. To all the consumers who don't know how to work on cars and trucks , beware. More

Service Nightmare I bought a new 2017 F350 King Ranch diesel from Larry Miller Ford Lakewood, CO approximately one year ago. After being a 30 year customer of Lakewood I bought a new 2017 F350 King Ranch diesel from Larry Miller Ford Lakewood, CO approximately one year ago. After being a 30 year customer of Lakewood Ford I expected the same service and care. Unfortunately I received the opposite. My truck has been serviced three times in the last year at this dealership. Each time I got my truck back from a service there was something that was wrong, but they were minor and I allowed them to fix it immediately without complaint. However, today i had am oil change, fuel filter replacement and tire rotation. Because of past problems I took the valve stem cap off of the right front tire. When I came back to pick up the truck the right front tire had not been moved. There was a 10 foot long diesel fuel spill from under one of the filters and the truck would not start due to the loss of fuel pressure. I spoke with the service manager who was condescending and appeared as if my concerns was an inconvenience. I will not go back even thought they are 10 minutes from my house. I base where I buy a vehicle I from on what the service is after the sale. With Larry Miller Ford it's buyer beware. I am also changing my extended warranty from Larry Miller to a Ford factory warranty. More

Purchased new Escape Great staff, easy to work with, clean, loved the gong, great deal for my Jeep, great deal on the Escape. Thanks! Will recommend to others! Great staff, easy to work with, clean, loved the gong, great deal for my Jeep, great deal on the Escape. Thanks! Will recommend to others! More

Service experience It was the first time in a long time that I pulled into any dealer's service bay and felt the service advisor being genuinely interested in taking car It was the first time in a long time that I pulled into any dealer's service bay and felt the service advisor being genuinely interested in taking car of me and my vehicle. I came in for a basic 5000 mile oil change, ready to pay the tab, only to have Logan look up my purchase history and remind me that I had some free oil changes. It wasn't a huge cost savings, but going that extra distance is farther than any service advisor ever went with any previous vehicle I ever owned. More

Excellent service Service advisor Charles Osburn was a great help with my service. Charles was very knowledgeable and helpful with solving my problem. The service was Service advisor Charles Osburn was a great help with my service. Charles was very knowledgeable and helpful with solving my problem. The service was very quick and the vehicle was ready when promised. More