Larry H. Miller Ford Lakewood

The customer rep Darrel was amazing and highly professional Darryl the customer service representative was professional. My car was taken car of and updated were provided. Thank you for the ease of scheduling m Darryl the customer service representative was professional. My car was taken car of and updated were provided. Thank you for the ease of scheduling my appointment. More

Service and Sales I had a service appointment and was treated with respect and the personnel were very knowledgeable. Planned on taking a test drive with Sales and I ag I had a service appointment and was treated with respect and the personnel were very knowledgeable. Planned on taking a test drive with Sales and I again was treated with respect and Sales was very knowledgeable about the Ford Edge I drove. More

F150 AC repair My F150 with 21,000 miles (bought new at Miller Ford) had the AC compressor seize up. I got an appointment to have the truck towed (compressor locked My F150 with 21,000 miles (bought new at Miller Ford) had the AC compressor seize up. I got an appointment to have the truck towed (compressor locked fan belt up) on 4/25. I had bought an extended warranty there (was told it was a "bumper to bumper" warranty by sales) when I bought the truck. Service told me that the compressor would be covered, but the system needed to be flushed and that the $400 cost was my responsibility. When I called warranty agent they said that that was not true they paid the labor but I would have to pay for the fluid required (warranty doesn't cover fluids). I left a voice mail to inform service who I spoke with, and their response to flush cost. I did not get a callback and when I called service on afternoon of 4/29 I was told the truck was ready. I ask about courtesy car to get a ride and found that since I lived more than 8 miles (I live 13 miles away) from Miller Ford that a Lyft ride was not provided. When I picked up the truck service tells me that I'm right labor for flush is covered. I have to assume that had I not called warranty folks and ask question, I would have been charged full amount, and still displeased that I'm charged $138 for refrigerant that is direct result of AC failure on a Ford with only 21,000 miles. More

Fast friendly and painless Just had a regular oil change and tire rotation. The service was completed quickly and I was in and out in no time. Everyone is always very friendly. Just had a regular oil change and tire rotation. The service was completed quickly and I was in and out in no time. Everyone is always very friendly. More

Service department I accidentally showed up on the wrong day for my appointment! Because my Check Oil light was on, they fit me in and gave me great service! The $90 f I accidentally showed up on the wrong day for my appointment! Because my Check Oil light was on, they fit me in and gave me great service! The $90 for three oil changes is a great deal and I know when I return I'll enjoy my wait time in their waiting area that has awesome drinks and snacks. More

Oil Change Took my new car in for an oil change without making an appointment. They said no problem and set up a lyft to take me home and pick me back up when it Took my new car in for an oil change without making an appointment. They said no problem and set up a lyft to take me home and pick me back up when it was ready. More

New truck purchase I was referred to Larry H Miller Ford by a friend. I checked out their web site and found the truck that I ultimately purchased. I had found another t I was referred to Larry H Miller Ford by a friend. I checked out their web site and found the truck that I ultimately purchased. I had found another truck at another dealer that was a different color but ultimately had the same options except the bed liner and the 5th wheel hitch. The truck had a better price. Larry H Miller Ford matched the price and will install the bed liner and the hitch next week at no extra cost! I would recommend Larry H. Miller Ford. My family was treated very well. I am a die hard MOPAR fan and always will be. My family had Ford’s and Dodge’s. I have driven a Cummins Diesel for the last 20 years and have had zero problems with it. When I was told to drive all of the new trucks before I made a $65,000+ decision; I did just that. When I drove the Ford F-350 DRW Lariat, the truck was simply hands down the most comfortable and the nicest truck I have ever driven. I could not believe that I had liked the Ford over the Ram and it was incomprehensible to my friends, family and neighbors that I chose the Ford over the Ram, but I did! I’m still grasping the concept and will eat a lot of crow over the crap I have given Ford owners. The Ford really impressed me, it impressed me enough to switch to Ford, which for any die hard lovers of any vehicle manufacturer, is a pretty big deal! Keep up the good work!! More

RIP OFF- WILL NEVER GO BACK Took my car in to fix a windshield wiper issue, they quoted me for a part I didn't need and on the wrong part, I was quoted HALF the price from a reli Took my car in to fix a windshield wiper issue, they quoted me for a part I didn't need and on the wrong part, I was quoted HALF the price from a reliable mechanic/auto shop. Then they charged me over $150 fee from running the codes. They are thieves! More

Excellent Service Oz was an excellent service rep was attentive and got back to me in a timely basis. The work that was performed was above standards. Oz was an excellent service rep was attentive and got back to me in a timely basis. The work that was performed was above standards. More

Lack of Parts Available Last two visits required parts that took 2 days to get. Seems like you should have more parts available. At least in the Denver area. Last time m Last two visits required parts that took 2 days to get. Seems like you should have more parts available. At least in the Denver area. Last time my Ford Escape required new rear shocks and light bulbs for my fog lights that were not available. If I had a 1963 Ford Fairlane and it needed a carburetor kit I would be more understanding of getting in part. Ford Escapes parts should be more available. I never did reschedule for fog lights and rear shocks. Thanks More