Larry H. Miller Ford Lakewood

2 thumbs up Friendly and professional experience with our sales person zach,(litte yoda].so we got a second vehicle from Larry h miller, no hassle, family atmosp Friendly and professional experience with our sales person zach,(litte yoda].so we got a second vehicle from Larry h miller, no hassle, family atmosphere. More

Great Staff... Quality Vehicles We went in to Larry H. Miller hoping to find a vehicle that could be afforded on our budget. The staff was very helpful without being pushy, and our We went in to Larry H. Miller hoping to find a vehicle that could be afforded on our budget. The staff was very helpful without being pushy, and our salesperson, Zac Huitt, was very invested in ensuring we got the best vehicle possible, and was most concerned about getting us into the vehicle on our wish list. The finance team listened to our concerns and set us up with warranty products to ensure we can drive our new vehicle for years to come. They also have great service packages that we were able to include. We HIGHLY recommend Larry H. Miller and their team. GREAT JOB, LHM! More

Truly exceptional experience (from a Marine's perspective) I really cannot imagine a better experience with every person I've come into contact with (at least 5 I've had a real conversation with). First, Za I really cannot imagine a better experience with every person I've come into contact with (at least 5 I've had a real conversation with). First, Zac Huitt has been incredible I've been able to reach him after hours, on his day off, weekends, and he's worked quickly to find everything I need and really paid attention to the important details I gave him. Besides the down-to-Earth conversations, lack of the hard sale mentality, and quality listening skills, he introduced me to a great, great diesel mechanic, Scott Bailey, who answered all my questions from being a first-time owner and looking to be prepared for owning and driving a diesel as both a daily driver and as a pulling tool. He clearly explained major components of the diesel engine I was interested in, such as the EGR system, and covered topics such as oil changes, filters, oil qualities and weights, idling cautions, cooling cautions, and more. I feel much, much safer and prepared for the "diesel life." The finance guy was incredible, understood my position as a young guy borrowing a lot of money, and even found warranties that worked for me (I travel all over the states, so I need a warranty that is covered at an Ford service center). He went over the details of my contract and what each piece of paperwork needed, as well as provided digital copies of everything (after all signed and filled out). I legitimately cannot imagine what else I'd want from the experience of buying a new truck. xxxx, I even have a comfortable, quiet place to work while my truck is picked up, detailed, cleaned, and prep for me! Chris Johnson More

Working with Dan Price I worked with Dan Price on finding the right Ford for me. I expected the process to be positive as he had just closed a similar deal with my wife as s I worked with Dan Price on finding the right Ford for me. I expected the process to be positive as he had just closed a similar deal with my wife as she found a new Ford escape. My dealings with Dan we’re always positive and helpful. He was able to find a car that was perfect for me. I very much enjoy my new 2019 Ford edge SEL. I am not sure that I would’ve found this car without his able assistance. I recommend this dealership to anyone. More

Great Experience Purchasing Vehicle! Wonderful experience working with Zac and the dealership overall. Zac was very professional, patient and helpful. I purchased a used Ford F-150 with Wonderful experience working with Zac and the dealership overall. Zac was very professional, patient and helpful. I purchased a used Ford F-150 with cash and traded in a used Nissan Altima. Dealership was very reasonable negotiating prices. All of my questions were answered. Would highly recommend! More

Easiest car buy ever Working with Dan made it real easy. The car was ready for the price quoted. I didn’t get the run around. I’m stoked about my car! Working with Dan made it real easy. The car was ready for the price quoted. I didn’t get the run around. I’m stoked about my car! More

Avoid this dealer Bought a 2015 F-150 Lariat brand new from this dealer. Then 2 years later, bought an additional truck, a brand new 2018 F-150 STX. Spent close to 90k Bought a 2015 F-150 Lariat brand new from this dealer. Then 2 years later, bought an additional truck, a brand new 2018 F-150 STX. Spent close to 90k for the 2 trucks. Sales process was decent, not the best, but ok. But don’t choose this dealer if you want service. They take for ever to get an appointment. You will spend half your day for an oil change. And cross your fingers that Ford makes a perfect truck for you. My 2015 has had one technical problem after then next with only 42k miles on it. Had to replace the main engine oil seal at around 10k miles, then the turbo had a leak, then a throttle body sensor. Then after all that, a fuel sensor went bad inside the fuel tank. Larry H. Miller did perform the above work, some under warranty, but not the fuel sensor since it was past 36k miles. Now I have a different overheating problem and needless to say, Larry H. Miller techs were of absolutely no value. They look things up on the computer and then parrot out xxxxxxxx like “i don’t see any bulletins or recalls, so we cannot help you. I’m not even making this up. So after buying nearly $100k in trucks within 2 years of each other from the same dealer, I will not be buying from Larry H. Miller and not only that, Ford clearly is having challenges in building a reliable truck. So this dealership has successfully made me a RAM, Silverado or GMC fan since now Ford and Larry H. Miller Lakewood are off the list of where to buy a truck. More

My sales person was Jeremy It always sucks to give up your car and rent a car while your car is being worked on. However, I had such great service from Jeremy that it didn't ma It always sucks to give up your car and rent a car while your car is being worked on. However, I had such great service from Jeremy that it didn't matter that I payed a lot of money and gave up my car for 5 days. Jeremy was the epidomy of service and amazing experience!! Thank you all! More