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Larry H. Miller Ford Lakewood
Lakewood, CO
1,000 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 18, 2023
I brought my 2017 Ford Escape into LMF for a problem with my tailgate and met service advisor Caleb for the first time. I was very impressed how he handled my problem. He kept me informed via text as to the my tailgate and met service advisor Caleb for the first time. I was very impressed how he handled my problem. He kept me informed via text as to the progress of my Ford Escape. I was in the automobile business for 33 years and know good service when I see it. I'm sure Caleb will go a long way in this dealership. Thank You for your great service Caleb, Joe More
by Joe Coco
Employees Worked With
Caleb service advisor
November 10, 2023
This is the second vehicle I bought from them. Robert did excellent finding the right vehicle that I wanted and finding a couple other options that were in the same price point. They respected m Robert did excellent finding the right vehicle that I wanted and finding a couple other options that were in the same price point. They respected my time and were to the point on getting pricing, approval, and out the door. I'll be back to buy my next vehicle from them for sure. More
by jehrlich0
Employees Worked With
Jonathan Creighton, Robert Fiorentino, Shane Sahli, Tori Carroll, Emily Vanatta, Rachel Haviv, Scott Greenwood, Tim Brand
November 09, 2023
Everyone is very friendly and professional to me. I will be Back to deal with them again if I need to, and tell friends and family about them. I will be Back to deal with them again if I need to, and tell friends and family about them. More
by dkfishing1
Employees Worked With
Tori Carroll
October 27, 2023
Horrible customer service at service department. Waited weeks for my appt. Confirmed by phone the night before.confirmed they knew I needed to wait as I live 120 miles away. Drove 2 hours to get t Waited weeks for my appt. Confirmed by phone the night before.confirmed they knew I needed to wait as I live 120 miles away. Drove 2 hours to get there at 715 am. For my 10k routine service and recalls. Was told they were behind and now couldn’t get it in until 11. Then I’m told it will be all day, that turned into we need it for days. All this and they had not even moved my truck to look at it!! Basic response was “sorry” I’ll looo elsewhere for my service needs and suggest others do as well. More
by Ron
Employees Worked With
Luis Rios
September 19, 2023
Communication is terrible. After taking my car in for a routine oil change and maintenance, I received an automated text message with a bill over $1000 because of suggested mai After taking my car in for a routine oil change and maintenance, I received an automated text message with a bill over $1000 because of suggested maintenance. I asked for a call to explain the suggestions and still have not received it. Finally, I asked if I could just retrieve my car and a whole day later, I still have not heard from them on why they suggested all that maintenance. I won't be returning, even for a simple oil change. More
by kitty.tankard
Employees Worked With
Luis Rios
