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Larry H. Miller Ford Lakewood

Lakewood, CO

3.7
1,005 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,005 reviews

December 07, 2021

Typical salesman that doesn’t know the first thing about trucks or how to treat people. Horrible customer service. More

by Coloradopowderman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Sarnecki
Dec 08, 2021 -

Larry H. Miller Ford Lakewood responded

Hello there, it's unfortunate you had a negative experience when looking for a truck. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide and get you the assistance you need. I hope you’ll give me a call at your earliest convenience. - Tori Carroll, Sales Manager, (720) 789-7790

December 04, 2021

Ryan Hansen was good to work with. He was knowledgeable, communicated at appropriate intervals, and good to his word. More

by Happy Bronco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Daniel Price
Dec 06, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Tori Carroll, Sales Manager

December 03, 2021

Dan Price was easy to work with and kept me up to date on my long wait for a Mach-E. More

by WPULICK
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Tori Carroll
Dec 06, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Tori Carroll, Sales Manager

December 02, 2021

These guys are awesome and every step of the way it was a success kudos !! More

by BCHAMPI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Tori Carroll
Dec 03, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Tori Carroll, Sales Manager

December 02, 2021

no communication, after longer than told to recieve vehicle i paid cash for,,,, it is shiny, yet still has horrible road noise, no low or medium speeds for blower motor, not sure if oil service was don More

by rnovy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Sarnecki, Tori Carroll, Micah McHenry
Dec 03, 2021 -

Larry H. Miller Ford Lakewood responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in, so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Tori Carroll, Sales Manager, (720) 789-7790

December 01, 2021

Kevin Witaschek made the whole process a pleasant experience. We feel comfortable recomending him to our friends. He was courteous, well informed and listened to our wishes. Rachel in financing w More

by phgomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Witaschek
Dec 02, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for reaching out to our dealership! I'll make sure to give Kevin and Rachel the recognition they deserve. We hope you’ll come back soon if there’s anything else that we can do for you. - Tori Carroll, Sales Manager

November 25, 2021

Great experience working with Mike Cross. Was in and out in a couple minutes. This is the 2nd vehicle I have purchased with Larry Miller Ford. More

by AARON.NINNESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cross
Nov 26, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Tori Carroll, Sales Manager

November 20, 2021

It was easiest buying experience we have ever had the staff was amazing and our salesman was also amazing. More

by Rdkingclass03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Carroll, David Marroquin
Nov 22, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Tori Carroll, Sales Manager

November 19, 2021

Very personable and nice to work with. Didn’t push things hard which was refreshing. Just good ole honest here is there truck and these are the cool things about it. Please don’t change that. More

by davesondergaard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Copeland
Nov 19, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for making us a part of your day! Stop by and see us if you need anything else down the road. - Tori Carroll, Sales Manager

November 16, 2021

Robert our salesman did an excellent job. He answered all our questions about the vehicle , which made for very positive buying experience! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fiorentino, Rachel Haviv
Nov 17, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for that wonderful review, John. Come back again soon if there’s anything else we can do for you or your vehicle! - Tori Carroll, Sales Manager

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