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Larry H. Miller Ford Lakewood
Lakewood, CO
1,005 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 03, 2022
This dealership is garbage I bought a 2017 raptor and had a problem which they said was a blown motor which I disagreed with and requested a copy of diagnostic report which 2 years later have not recieved …t a problem which they said was a blown motor which I disagreed with and requested a copy of diagnostic report which 2 years later have not recieved …then was told they would not honor FORRDS manufacture warranty nor extended warranty…they have lied to my face numerous times and truck has been in their possession for 2 years and have not contacted me in months…and still have not fixed my truck nor produced a diagnostic report…that dealership is full of liars and cheats and do not honor warranty’s the truck had 28000 miles on it never would I recommend anyone to this service dept…the service managers were never professional and never communicate with me ever…the BBB is a joke along with this service dept…never would I buy a vehicle from them cause they are fake and shallow …they do not honor warranties More
by Unusualsuspect6362
Employees Worked With
Service dept
December 31, 2021
Emily in sales was very courteous and professional! She knows her cars. She was also respectful and customer service oriented. I really appreciated dealing with her. I also want to recommend Scott and Fina knows her cars. She was also respectful and customer service oriented. I really appreciated dealing with her. I also want to recommend Scott and Financing. He took the time to explain everything to me. I would like to also think Ryan the sales manager we’re getting me such a good deal. More
by karynshorses
Employees Worked With
Scott in financing and Ryan, Emily Vanatta
December 23, 2021
Service department was very disappointing. I waited for one and half hours in the showroom and finally went to see how long it was going to be. They had not even started on it. So they got me a ride home. one and half hours in the showroom and finally went to see how long it was going to be. They had not even started on it. So they got me a ride home. That was at 1:30 I still haven’t heard back. It was a new battery and oil change and rotate tires and balance them. They should have been honest with me and told me what was happening. I needed my car this afternoon but guess I don’t now. Hope this won’t happen again. More
by Pattat45
Employees Worked With
Nick watts
Verified CustomerDecember 10, 2021
Impressed with ford’s reputation to satisfy their customers with their definition of integrity. It’s nice to witness and feel comfort with trust, reliability, and professionalism. customers with their definition of integrity. It’s nice to witness and feel comfort with trust, reliability, and professionalism. More
by Jamesmitch
Employees Worked With
Ralph C, Paul Sarnecki, Micah McHenry
