
Larry H. Miller Ford Lakewood
Lakewood, CO
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We purchased this truck new off the lot. It had a bubble in the chrome on the grill, so the dealer ordered a replacement. One week later we brought it in for replacement. Dan Sitz was service advisor. We in the chrome on the grill, so the dealer ordered a replacement. One week later we brought it in for replacement. Dan Sitz was service advisor. We had three things for them including the grill; remove adhesive from lock cylinder that should have been done by the dealer prep team, and check brakes. They returned the truck with the grill replaced, said the brakes were fine and that all trucks make grinding noises when braking, and they did not remove the adhesive from the lock cylinder, which we noticed when we got home. More
I went into Lakewood Fordland just to price cars, until Chad White was willing to spend hours getting me into the right car for the right price. Chad White wasn't trying to rush me out the door, neither we Chad White was willing to spend hours getting me into the right car for the right price. Chad White wasn't trying to rush me out the door, neither were the other sales personnel or managers. Job well done. I would be glad to tell family and friends all about my great experience at Lakewood Fordland. More
Courteous service, listened to my needs both for my vehicle and financial requirements. Promptly handled the whole deal without pressure or over persuasiveness. A pleasant shopping experience. vehicle and financial requirements. Promptly handled the whole deal without pressure or over persuasiveness. A pleasant shopping experience. More
I went inot this dealer to trade a 04 fx4 supercrew that I bought from them 2 years ago for 45K,I was looking to get into a 07 escape priced at 27K and work a deal. Boy did I get mad when the salesman came I bought from them 2 years ago for 45K,I was looking to get into a 07 escape priced at 27K and work a deal. Boy did I get mad when the salesman came back and offerd to take my truck for 17K what an insult! They are keeping the 2K rebate on the other car and what ever else they don't tell you plus try to steal your car or truck,I would never recomend to go there to anyone ever again.P.S. They like to whip out the auction reports to say your car is only worth so much but then put it on the lot next week for 10K more,and we all now were the cars from auction come from things like Katrina and such! More