Larry H. Miller Ford Lakewood

Not worth the week long wait for a detail on my new truck just for it to be full of dog hair truck just for it to be full of dog hair More

Great service treatment and Luis was excellent to work with ! I’ll be back for more! with ! I’ll be back for more! More

They were up front with the delivery schedule and came through on everything promised when it arrived. Super efficient purchase time through on everything promised when it arrived. Super efficient purchase time More

The service we received was excellent! ! We have brought our cars in as recommended and they are giving us great rides!! The appointment system is a great way to get in and out!! Our ser ! We have brought our cars in as recommended and they are giving us great rides!! The appointment system is a great way to get in and out!! Our service advisor Bryson was top notch!!! Thanks for a pleasant experience!! More

The service team was courteous and exceeded my expectations. They completed the work on my vehicle in an exceptional amount if time. The ride service was such a plus for me. The driver showed u expectations. They completed the work on my vehicle in an exceptional amount if time. The ride service was such a plus for me. The driver showed up on time and was friendly and drove safely. I am looking forward to taking my vehicle there for future automotive needs. Happy customer! More

Appointment was two months to get then delayed 2 more months. Vehicle was dropped off at 10 am was told it would be ready at 4 pm. No communication until after 5 pm. Then was told they need to keep the V months. Vehicle was dropped off at 10 am was told it would be ready at 4 pm. No communication until after 5 pm. Then was told they need to keep the Vehicle until next day it would be ready at noon. No communication again, showed up at 3 pm and they said they needed 20 more minutes. If you try to call everything is automated and no one picks up their phone. So you cannot talk to anyone to find out what is going on. Texting the number they give you doesn't work either. I wouldn't take a Vehicle here again for service. Their excuse is they are short on techs, but they cannot meet their appointments that they give you. More

Super nice and helpful AT FIRST. They lack very badly in communication, I bought my car 12 days ago. I have not gotten it to say the least. Every time I ask for an update, I get simp They lack very badly in communication, I bought my car 12 days ago. I have not gotten it to say the least. Every time I ask for an update, I get simple answers and multiple different answers from different people. It’s very frustrating. You would think a purchased vehicle would be top priority. It’s always tomorrow and then something else. More

So first of all want to thank Bob Demming service manager for the efforts put forward dealing with The Ford Motor Company, making it less painful for my situation and also Blaine Corkey for the fast turn ove for the efforts put forward dealing with The Ford Motor Company, making it less painful for my situation and also Blaine Corkey for the fast turn over on my truck having it done before The Ford Motor Company could give there final price offer on the repair. And if I decide to go with a new Ford again I do have a service department I’m comfortable taking it to. And would leave both of them a 5 star review if it would allow me. More

Had what I needed and thorough staff. Would buy another truck from them and very service iriented. Would buy another truck from them and very service iriented. More

Purchased my F250 last Feb and the AC has stopped working brought in for service in June and was told that I needed to schedule another service for the AC separately. Brought it in again last week on the agr brought in for service in June and was told that I needed to schedule another service for the AC separately. Brought it in again last week on the agreed upon date and my truck still has not even been looked at. More