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Larry H. Miller Ford Draper

Draper, UT

Overview
Reviews
Vehicles
4.3
866 Reviews
Call Dealership (801) 742-5237

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 866 reviews

April 06, 2024

I appreciate the friendly service I received at the dealership I will recommend you to friends and family thanks for your help with my jeep More

by rhondalarson010
Workmanship
Recommend Dealer
Yes
Employees Worked With
Garrett
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April 06, 2024

Failed to do the Emission test I requested. Other services were completed. The request to do the emissions test was on the service order. More

by jrepasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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April 05, 2024

Terrible service. We brought our vehicle in because they did not get it fixed right the first time. They lied to us about needing a new key and wanted to charge us $35 More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Sharp, Eric Reams
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Apr 27, 2024 -

Larry H. Miller Ford Draper responded

Lisa, it's very disappointing to hear about the miscommunication and the service you received. We certainly do not want to mislead our customers or provide less than satisfactory service. I want to ensure your concerns are taken seriously and resolved. Please contact me at your earliest convenience. Brian Hanna, General Manager, (801) 513-6914

April 05, 2024

A very knowledgeable salesman who worked with me to make sure this was the best vehicle for some special needs More

by Jameswilking
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hanna
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April 05, 2024

Very helpful when I had issues with my car, they got me in and toke care of me, it was stressful but they helped me through it More

by Gavilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia the service advisor
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April 04, 2024

I was impressed with the greeter and the service writer. . Nice waiting area and clean restropms. More

by Steve Affleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
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April 04, 2024

Fast, friendly and helpful. They went the extra mile to take care of my service needs. More

by wiseoldbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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April 03, 2024

Gavin and Travis were awesome at helping us get the car that we wanted with no pressure. We'll be back next time we need a car! More

by jkb813335
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis, Gavin
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April 03, 2024

One of the worst customer experiences I have experienced at a Ford Dealership, zero customer priority. More

by lmgc_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
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Apr 27, 2024 -

Larry H. Miller Ford Draper responded

Hearing about your experience at our Ford Dealership is disheartening and I apologize for not meeting your expectations. We value customer satisfaction deeply, and I would appreciate the opportunity to discuss how we can better serve you. If we haven't spoken already, please contact me at your convenience. Brian Hanna, General Manager, (801) 513-6914

April 02, 2024

Drew (service rep) did a thorough job with the scheduling and coordination. Rhett (manager) accelerated the receiving of parts. More

by Chuck Wagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett (service manager) Drew (service rep)
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