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Larry H. Miller Ford Draper
Draper, UT
868 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 868 reviews
November 14, 2013
Ben Ladue, Eddie Fischer(?) and Gary Hummel were great to work with. They were all friendly and answered all of our questions. They worked with us on options and pricing, and Hummel explained the extended work with. They were all friendly and answered all of our questions. They worked with us on options and pricing, and Hummel explained the extended warranty thoroughly. More
by pbuttars
Employees Worked With
Ben Ladue, Eddie Fischer (mgr), Gary(?) Hummel
November 13, 2013
Service was excellent. The work was finished in a reasonable amount of time. The waiting room was well laid out and a good place to spend a few minutes waiting for the work to be completed. reasonable amount of time. The waiting room was well laid out and a good place to spend a few minutes waiting for the work to be completed. More
by ahuffaker
Employees Worked With
don't remember the name
October 09, 2013
Rhett is awesome. He was really friendly, knowledgeable and courteous. I have used this dealership quite often and always get treated with respect. The place is clean too! The lounge area and workstatio and courteous. I have used this dealership quite often and always get treated with respect. The place is clean too! The lounge area and workstations are really helpful too. More
by Robfurness
Employees Worked With
Rhett Storres
October 08, 2013
Wendy your sale representative help me get a great price on oil changes, I ask her about a quote on tires and your price was equal to the lowest price that I had found. They did a great job on the oil chan on oil changes, I ask her about a quote on tires and your price was equal to the lowest price that I had found. They did a great job on the oil change and I love my new tires and the truck was returned to me clean. Wendy was of great help to me and because of her and the quality of work preformed on my truck I will be back. More
by dhiver1
Employees Worked With
Wendy
October 07, 2013
Windows look terrific. There is one little scratch in the tint on the rear drivers side door. It's not really worth returning for, but I would like you to take a look at it when I come in for service an the tint on the rear drivers side door. It's not really worth returning for, but I would like you to take a look at it when I come in for service and see if it can be fixed. More
by Michelle_Camp
Employees Worked With
Rhett
September 28, 2013
Came in for our 60k service for our Ford 2010 Explorer. When picking it up the price was about double what I was expecting. I had received an email from customer service several days before explaining all When picking it up the price was about double what I was expecting. I had received an email from customer service several days before explaining all the 60k would include with prices. What they email said and what they did were two completely different lists. We spoke with Keith and showed him the email I had received and they honored the amount I was told I would be. It is very unusual for corporations to actually take care of there customers but this location did (90th so 200 w Sandy). To my amazement we walked out paying what we were told! We were totally satisfied with the way it was handled. They did not hassle us nor did we case a scene. It was worked out before we even arrived to pick up the vehicle. I will for future services make sure we all have a general cost and what services are to be rendered. Thank you for great customer care. More
by echoelmo
Employees Worked With
Keith Ciriako
September 26, 2013
Wende always makes me feel like she knows and remembers me whether she does or not. She always knows how to make me comfortable in a world of men who can be a little intimidating whether they mean to or me whether she does or not. She always knows how to make me comfortable in a world of men who can be a little intimidating whether they mean to or not. I've always received quick service without pressure and always felt at home and comfortable and been informed exactly what was done and why. They are great. More
by 2sister
Employees Worked With
Wende Norris
September 24, 2013
I would recommend your dealership for service every time over the dealership on 1300 South. The reasons; friendly prompt service when I pulled into the service bay, thorough discussion of what the issues w over the dealership on 1300 South. The reasons; friendly prompt service when I pulled into the service bay, thorough discussion of what the issues were with the car and how they would be repaired, car washed upon return. Given my recent visits to the 1300 South service center my expectations were exceeded at the Sandy Dealership. Only once, after a complaint to the Service Manager at the 1300 South dealership, did I feel they treated me as a valued customer, but at the Sandy dealership it was a completely different experience. As customers we always have choices and I'll choose the Sandy Service Center every time. Thanks Richard! Dave Adams More
by codadams
Employees Worked With
Richard Rudy
September 23, 2013
The service at this ford dealership has always been friendly and professional. I have been doing business here for 15 years and have even brought my Honda here for oil change service because I always friendly and professional. I have been doing business here for 15 years and have even brought my Honda here for oil change service because I always get great personal service! More
by Tomegibson
Employees Worked With
Wendy Norris
June 05, 2013
Purchased ford truck 4 years ago. Didn't find out the only service dealer in Utah who can repair this truck is in sandy, 150 miles away until the first time it broke down. $750 tow bill. Each time the only service dealer in Utah who can repair this truck is in sandy, 150 miles away until the first time it broke down. $750 tow bill. Each time it broke down we had to tow it 150 to 320 miles each time. The tow bills broke me. The salesman I bought it from didn't tell me the service limitations. One of the brake downs was a bad generator, which they sent to Richfield to be installed. 3weeks later it went out again and we towed it to sandy. We were told it had an after market generator on it an it wouldn't be on warranty. Told them we bought it from you 3 weeks ago but they wouldn't release the truck till we paid the $700. After a few phone calls we were told we would receive refund, but haven't got a dime. The last time it was towed to sandy was April. Was told it was fixed so went to get it, gave them $1100. I only got a mile down the road till it quit. Between the repair bills and tow bills we are up above $10,000. Today it is still in their repair yard. Rob Zimmerman has been good to work with but can't do anything. I am writing this review to help anyone thinking of buying a vehicle from them from making a mistake. I learned my lesson. More
by Kwinkel
Employees Worked With
Rob Zimmerman
