Larry H. Miller Ford Draper

Excellent expierence Excellent experience, service, employees and friendliness. They made us feel very important like they wanted our business, unlike other dealers we saw Excellent experience, service, employees and friendliness. They made us feel very important like they wanted our business, unlike other dealers we saw that day and were happy to stay late for us! They did everything to get us what we wanted and we couldn't be happier, they are still making sure we are happy weeks after purchase! We WILL be back! More

Buyer Beware We had called to make an appointment to see a 2013 certified Taurus. It was listed on the dealer website and the salesman had stated it was on the lo We had called to make an appointment to see a 2013 certified Taurus. It was listed on the dealer website and the salesman had stated it was on the lot and he had looked at it. As soon as we got there another salesman informed us the price did not include shop fees according to his manager. They then brought another Taurus for us to see and stated it was the car we had requested to see. it was a totally different model and color and was dented in several places. We asked to see the correct car. and were told it would soon be brought to the front of the lot. After waiting a 20+ minutes longer we finally decided to leave. Not sure where our salesman got to or if the car really existed. We live about 50 miles from the dealership so I will not be wasting any more time there and would not recommend them. More

Jeremy Johnson I could not be happier with my new purchase experience. I will be returning for my next purchase of a Ford F-250 within the next year I could not be happier with my new purchase experience. I will be returning for my next purchase of a Ford F-250 within the next year More

Wasn't planning on Buying a New Vehicle I originally was at the Larry H Miller Dealership in Sandy to get my vehicle serviced .. I was approached by 2 people from the sales team regarding tr I originally was at the Larry H Miller Dealership in Sandy to get my vehicle serviced .. I was approached by 2 people from the sales team regarding trading in my vehicle for a newer model .. they had Derrick take me out in my Escape for a test drive .. He was great, personable, knowledgeable, and made the pain of buying a new car much less painful! More

great service I am satisfied of the overall of the ford buying experience with the dealership and the sales people at the dealership. salesman ben did a great job I am satisfied of the overall of the ford buying experience with the dealership and the sales people at the dealership. salesman ben did a great job with me.thank you More

Dishonest Dealership Friday night my husband and I were at the Sandy Larry H Miller dealership, we found a truck that we wanted to purchase. This truck was a trade in and Friday night my husband and I were at the Sandy Larry H Miller dealership, we found a truck that we wanted to purchase. This truck was a trade in and had only been on the lot for 1 day. The salesman Steve quoted us a price and told us that it need to go through his shop to make sure there was nothing wrong with. He stated " You have purchased from us before and we want to keep your business. I will run it through the shop in the morning and call you around noon to let you know what the shop says. There is no need to put any money down at this time, I WILL HOLD IT FOR YOU." We received a call around noon stating that the truck was good to go. While we were at the bank, we called for the VIN number. Steve told that he had just sold the truck. They sold a truck that they promised to hold for us; within 1 hour of the first phone call letting us know that the truck was good to go. I find these people to be dishonest and untrustworthy. I would never by a vehicle from them. They are all LIARS!!!!! More

They don't listen. They don't follow through. We made an appointment with Christina to have her show us a very specific car at another Larry H. Miller Dealership in the area. When we got to the de We made an appointment with Christina to have her show us a very specific car at another Larry H. Miller Dealership in the area. When we got to the dealership, she was nowhere to be found for about 20 minutes. Then she proceeded to re-ask for all the info I had already given her over the phone. She then had us meet her at the dealership where the particular car we wanted was at. Only to find out that it had sold 3 HOURS before our appointment. I even asked her to call ahead to verify the car was there and she didn't, though she claimed that she did. Terrible customer service. Don't go here! EDIT: regarding the response made by dealer on March 17, 2015. The claim that you were "given the wrong info" is completely besides the point. I called Christina at about 9am to make the appointment for that evening. Before we left the first dealership she had us wait so she could call and make sure the car was at the other location. She came back from the phone and said she would meet us at LHM Honda, when we got there, 10 minutes later, she said the car was sold 3 hours prior and hadn't talked to LHM Honda since 9am that morning. Meaning she lied about calling them from LHM ford. If you had incorrect info at all, it came from your dealerships. You people refuse to be honest, its your business model. More

Top Notch Experience-I strongly recommend LHM Ford in Sandy Over the years, I have purchased a lot of vehicles (10+) from dealers. As I get older (I'm in my mid-50s now), the more I want the process to be easy Over the years, I have purchased a lot of vehicles (10+) from dealers. As I get older (I'm in my mid-50s now), the more I want the process to be easy and straight forward. My experience at Larry H. Miller Ford Lincoln Sandy was top notch! My sales person was Amanda Evenstad and she was great to work with. I am a difficult buyer and I put Amanda through the paces and she did a great job. I highly recommend you see Amanda for your next car. You can even tell her Shawn recommended her to you. If you know car buying, it’s not just the sales person you work with. Sales persons work in teams and Amanda’s floor manager is Jeff Winn. Jeff is an upfront and honest person (as is Amanda) that I would do business with again without reservation. At no time did I feel I was being taken advantage of or that I could not trust them. Both Amanda and Jeff were personable and easy to work with. As for Finance, it also was a great experience. All buyers should know that the finance person will always try to sell you an extended warranty. That is part of their job. I always buy the extended warranty and here is why. Our circumstances in life can change without notice and knowing that I don't need to worry about car repairs lets me focus on more important things like spending time with family, working hard at work, etc. I have been unemployed a few times and cash was very tight but I didn't need to worry about unexpected auto repairs. So, spending a few extra grand is worth knowing my family won't be broken down out in the deserts of Arizona or the mountains of Utah (we moved to Utah from Arizona). Breaking down on a remote road, in Arizona, during the summer could be deadly so I don't mess around with the safety of my family. People will tell you that extended warranties are not a good deal. Well, for me they always are. One last note. Visit Dave in Accessories. He helped me out with a scratch my son put onto the side of my two day old F150. Great service from everyone at LHM in Sandy. One last note. I shopped two different dealers to get the best deal I could. I chose LHM Sandy because I didn't get the straight scoop from the other dealer. Don't waste your time with another dealer. LHM Ford in Sandy is a straight up from the get go. More

Ford Flex I had a great experience with everyone I met at the dealership. Very helpful and I was very happy with how I was treated on the price of the vehicle I had a great experience with everyone I met at the dealership. Very helpful and I was very happy with how I was treated on the price of the vehicle as well. More

Overcoming a storm We went to trade our car for a better one. We were at the dealership for several hours. Chose a car online, they went to pick it up, the car was not t We went to trade our car for a better one. We were at the dealership for several hours. Chose a car online, they went to pick it up, the car was not there and this triggered a series of events. Everyone was very helpful and did their best. More