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Larry H. Miller Ford Draper
Draper, UT
868 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 868 reviews
February 26, 2016
Friendly, kind and considerate Being an older woman, I had specific needs for a handicapped husband. I needed a new vehicle that was not so low to the ground and had low cabin noise Being an older woman, I had specific needs for a handicapped husband. I needed a new vehicle that was not so low to the ground and had low cabin noise. Eric listened to my needs and desires and pointed me towards the Escape. Having owned an Edge three years earlier and was now driving an older Corolla, I was please to know that the Escape had been redesigned and better fit my needs for the price. Eric was a concerned gentlemen all the way an was a pleasure to work with. My Sales Manager, David Cisneros, did a great job in doing all he could to help with the pricing side of the sales. Thanks Guys. More
by grani777
Employees Worked With
Eric Garrett, David Cisneros
February 26, 2016
Pleased Everything went smoothly, and everyone was very friendly, the work was done in a timely manner and I am pleased with the whole process.thank you Everything went smoothly, and everyone was very friendly, the work was done in a timely manner and I am pleased with the whole process.thank you More
by Rickashay 69
Employees Worked With
Brian ?
February 15, 2016
friendly, helpful, willing to help problems with transmission,...ongoing problem.. has taken some time to nail down, but I am sure they will fix it once the parts come in problems with transmission,...ongoing problem.. has taken some time to nail down, but I am sure they will fix it once the parts come in More
by wanda
Employees Worked With
cant remember
February 09, 2016
Purchase of 2016 Escape I got the car I was looking for at the price I was looking for. It was quick and easy. Eric was an awesome salesman! I got the car I was looking for at the price I was looking for. It was quick and easy. Eric was an awesome salesman! More
by Escape
Employees Worked With
Eric Garrett
February 09, 2016
STAY AWAY !!! We purchased a used car with only 63k miles, a power train warranty up to 100k miles and a clean title. We were told they inspected the car thorou !!! We purchased a used car with only 63k miles, a power train warranty up to 100k miles and a clean title. We were told they inspected the car thoroughly and that there were NO issues. When the car was delivered to us in Logan, it was immediately making a constant squeaking noise. They told us to take it to a local shop and get an estimate - $645+. Larry H Miller told us too bad, they would not look at, fix it, or take it back. This was not covered under the warranty. They had our money. I would NEVER trust this dealership and would recommend you be very wary. It seems their inspection process is either not very detailed or their mechanics are not very good. We’re now stuck with a car needing immediate repairs and who knows what else is wrong. We have filed a complaint with the Federal Trade Commission under Part 455.1 - misrepresenting the mechanical condition of a used vehicle. If you have any trouble with this company we recommend you do the same by calling the FTC at (202) 326-2222. More
by JoeH.
Employees Worked With
Andre
February 01, 2016
Service Warranty and routine maintenance performed. We have a comprehensive service plan with Ford so there was no charge. Completed 2 recalls as well. Easy t Warranty and routine maintenance performed. We have a comprehensive service plan with Ford so there was no charge. Completed 2 recalls as well. Easy to schedule and no waiting More
by Explorer
Employees Worked With
Don't recall
February 01, 2016
Work went very well. Definitely would recommend LHM ford Keith took care of my needs and was very kind. Marquessa was very helpful as well. I would recommend this location to anyone! I am very pleased with m Keith took care of my needs and was very kind. Marquessa was very helpful as well. I would recommend this location to anyone! I am very pleased with my service More
by Ty2157
Employees Worked With
Keith
January 29, 2016
Very friendly and knowledgeable service men I had a recall on my car so they got it fixed very quickly for me and for free. I appreciate their service! The only thing I would suggest is for them I had a recall on my car so they got it fixed very quickly for me and for free. I appreciate their service! The only thing I would suggest is for them to offer a rental car for when the service is going to take longer than a day. It put me out of a car and the shuttle wouldn't take me where I needed to go. Other than that, it was a great overall experience More
by brooklin1694
January 18, 2016
Great Service Department They always get me in and out quickly and let me know what my car needs. I appreciate their willingness to give me all of my options without pushing They always get me in and out quickly and let me know what my car needs. I appreciate their willingness to give me all of my options without pushing me to complete any or all of the required services. More
by mdwankier1976
Employees Worked With
Trevor and Rhett
January 03, 2016
Service My service experience was great. I have no complaints about any of the individuals I worked with. Very professional, courteous and quick. My only mild My service experience was great. I have no complaints about any of the individuals I worked with. Very professional, courteous and quick. My only mild frustration is the price. Seemed very expensive for the work I had done. More
by rsecrist
Employees Worked With
Shondale
