Larry H. Miller Ford Draper

They took really good care of us today when we took our car in for a service. car in for a service. More

Went in for Service to review some items. I took the day off for this. Minimal if any interaction with person assigned to me. When I did speak with him he sounded confused and definitely did I took the day off for this. Minimal if any interaction with person assigned to me. When I did speak with him he sounded confused and definitely did not have my best interest in mind or wanted my business. When I picked up my car 0 interaction, he or another guy did not ask if I wanted to move forward on any of the items, 0 post follow up. I was just handed my keys by the another guy. I’ve been to this service department previously for a recall issue and it was outstanding. This past visit was POOR and I do not trust them enough to go back. Definitely not impressive nor would I return. More

Kevin kept me informed throughout the day on the progress of my vehicle. The service department stayed late to finish up all the services I was in need of. definitely recommend! of my vehicle. The service department stayed late to finish up all the services I was in need of. definitely recommend! More

Absolutely loved Angel. Very personable excellent service and did everything I asked. Didn’t rush me Very personable excellent service and did everything I asked. Didn’t rush me More

Lavar and the team were awesome! ! Quick and easy with great service!! Helped me get into an F250. Gave me fair price on my trades. ! Quick and easy with great service!! Helped me get into an F250. Gave me fair price on my trades. More

When I set up an appointment to get an oil change, I don't expect to get several texts and phone calls asking if I'd like to get an appraisal on my car, would I like to sell my car? I just want an oil c don't expect to get several texts and phone calls asking if I'd like to get an appraisal on my car, would I like to sell my car? I just want an oil change. Funny that I am sent to set up my appointment online instead of talking to a real person. And yet you have people calling me and infringing on my time about things I'm not interested in. I just want an oil change. If I were interested in selling my car.I know how to get to the sales department and ask for help there. But again I scheduled an oil change and all I wanted was an oil change, not to be pestered by texts and phone calls. A reminder text and a text saying, my car is in to get serviced and here's a number to call if you have questions is perfectly acceptable and appreciated but that's where it ends. I know I can't be the only one who is extremely annoyed by this process. I hope you will take a serious look at these practices and make some changes. The service department did a great job on my oil change and rotating my tires and corresponding with me on all things related to my service. More

Excellent service! Alex took good care of me, and it didn't take as long as they estimated either. Alex took good care of me, and it didn't take as long as they estimated either. More

Having transmission issues on a 2021 ranger. It was sent in because I felt it slipping and it also didn’t go into reverse. After the diagnostic, they said in fact there is transmission issues It was sent in because I felt it slipping and it also didn’t go into reverse. After the diagnostic, they said in fact there is transmission issues and they can’t get it in for 2 months from now. They said it was safe to drive until then, however after coming back to me I was driving it around and completely lost power. I was nearly T-boned by another vehicle. More

LHM is trying hard to keep both our F150 And our Lincoln in tip top shape in tip top shape More

People were courteous and prompt . Quick in returning my vehicle. Explain the paperwork. Remove all tags. Quick in returning my vehicle. Explain the paperwork. Remove all tags. More